Lana Robinson
Cincinnati
Summary
Experienced Casino Cage Cashier with proven background in handling high-volume transactions and maintaining accurate records. Possess strong mathematical skills, ability to work under pressure, and solid knowledge of casino operations. Known for exceptional customer service abilities, along with adept handling of monetary exchanges, ensuring integrity and accuracy at all times. Have contributed significantly to improving operational efficiency and customer satisfaction in previous roles.
Overview
29
29
years of professional experience
2
2
years of post-secondary education
Work History
Casino Cage Cashier
Hard Rock Casino
Cincinnati
05.2022 - Current
- Processed cash transactions for patrons efficiently and accurately.
- Managed currency exchange for gaming chips and cash.
- I work in the main bank and I am responsible for filling all 23 atms and making sure all machines are in working order.
- Monitored security procedures to ensure a safe environment for guests.
- Managed the payment of jackpots and other winnings to customers in a timely manner.
Billing and Enrollment
Humana
Cincinnati
04.2008 - 02.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Reservations
American Airlines
Cincinnati
09.1997 - 04.2008
- Provided concierge services such as transportation arrangements.
- Searched and confirmed travel reservations for customers.
- Assisted customers with booking reservations and answering inquiries.
- Answered incoming calls from guests seeking to make or modify reservations.
Education
Georgetown College
Georgetown , Ky 05.1985 - 05.1987
Skills
- Cash handling
- Currency exchange
- ATM maintenance
- Jackpot payout
Accomplishments
- I am a very hard worker and dependable. I have received several awards for perfect attendance..
Timeline
Casino Cage Cashier
Hard Rock Casino
05.2022 - Current
Billing and Enrollment
Humana
04.2008 - 02.2023
Reservations
American Airlines
09.1997 - 04.2008
Georgetown College
05.1985 - 05.1987