Summary
Overview
Work History
Education
Skills
Language
Timeline
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LANA RYAN

Oakland,CA

Summary

Dedicated customer service professional focused on creating exceptional guest experiences. Known for effective communication and collaborative teamwork in fast-paced settings, ensuring timely resolutions and satisfaction. Strong commitment to cleanliness and service quality enhances operational efficiency.

Overview

2
2
years of professional experience

Work History

Barista

Philz Coffee
Berkeley, California
08.2026 - Current
  • Support customers with personalized service by building rapport quickly, learning preferences, and suggesting drinks that match individual tastes.
  • Prepare coffee and beverages efficiently while keeping consistency, accuracy, and attention to detail in fast-paced service.
  • Coordinate with team members to keep service smooth, communicate clearly during busy periods, and deliver accurate orders promptly.
  • Keep work area clean, organized, and sanitary while following food safety and beverage preparation standards.

Food & Beverage Expert

Target Corporation
Blaine, Minnesota
10.2024 - 06.2026
  • Ensured positive guest experiences through friendly greetings and warm interactions.
  • Assisted guests in locating items and resolving issues
  • Executed food and beverage standards, ensuring fresh and organized offerings.
  • Managed food processes, including deliveries, replenishment, and inventory control.

Restaurant Host

Perkins Restaurant & Bakery
Blaine, Minnesota
06.2024 - 10.2024
  • Greeted guests warmly and promptly seated them at Perkins Restaurant.
  • Managed reservation systems to optimize seating arrangements and minimize guest wait times.
  • Handled phone inquiries and made reservations with professionalism.
  • Addressed guest concerns promptly to maintain a welcoming atmosphere and ensure satisfaction.

Education

High School Diploma -

Blaine High School
Blaine, MN
05-2026

Skills

  • Customer service
  • Effective communication
  • Conflict resolution
  • Team collaboration
  • Time management
  • Calm under pressure
  • Strong work ethic
  • Dedication and commitment

-California food handler certification (8/20/26)

Language

Bilingual, Korean

Timeline

Barista

Philz Coffee
08.2026 - Current

Food & Beverage Expert

Target Corporation
10.2024 - 06.2026

Restaurant Host

Perkins Restaurant & Bakery
06.2024 - 10.2024

High School Diploma -

Blaine High School
LANA RYAN