Summary
Overview
Work History
Education
Skills
Timeline
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Lana Smith

Little Elm,TX

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Taco Bueno
04.2018 - Current


  • Assisted with hiring, training and mentoring new staff
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.

Crew Member

Burger King
06.2016 - 04.2018
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.
  • Collaborated with team members to complete orders.

Transcriptionist

St. Francis Hospital And Medical Center
01.1998 - 11.2015


  • Reviewed and edited transcribed reports and corrected material for spelling, grammar, and clarity.
  • Reviewed completed reports for proper formatting, grammar, and sentence structure.
  • Used headsets and transcribing software to take dictation of medical documents.
  • Translated medical jargon and abbreviations into expanded forms to verify accuracy of patient and health care facility records.
  • Completed transcription of gross and final diagnosis for medical reports.
  • Transcribed sensitive documents with complete confidentiality.

Medical Transcriptionist

Muskogee Regional Medical Center
11.1994 - 09.1998
  • Recorded information using word processing, dictation and transcription software and equipment.
  • Maintained security and privacy of records to protect patients and providers.
  • Corrected grammar, spelling and syntax mistakes in medical records.
  • Translated medical jargon into correct terminology.
  • Accurately documented medical dictation to record patient care records.

Education

Associate Degree in Applied Science - Medical Secretarial

Oklahoma State University - Oklahoma City
Oklahoma City, OK

Skills

  • Cost Management
  • Team Leadership
  • Staff Management
  • Records Maintenance
  • Computer Proficiency
  • Maintaining Strict Confidentiality

Timeline

Assistant General Manager

Taco Bueno
04.2018 - Current

Crew Member

Burger King
06.2016 - 04.2018

Transcriptionist

St. Francis Hospital And Medical Center
01.1998 - 11.2015

Medical Transcriptionist

Muskogee Regional Medical Center
11.1994 - 09.1998

Associate Degree in Applied Science - Medical Secretarial

Oklahoma State University - Oklahoma City

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Lana Smith