Results-driven hospitality professional with extensive experience leading restaurant teams and managing daily operations. Strong skills in P&L oversight, inventory management, and staff development. Committed to improving service quality, reducing costs, and supporting sales growth.
Work History
Assistant General Manager
5 Years 10 Months
Blue Moon Fish Company | 12.2020 - Current
Directed daily front-of-house and back-of-house operations to maintain seamless guest service.
Monitored guest feedback and resolved service issues to protect dining experience quality.
Implemented process improvements across reservations, seating flow, and table turnover.
Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Assistant General Manager
5 Years 10 Months
JB's on the Beach | 02.2015 - 12.2020
Directed daily front-of-house operations to maintain seamless guest service.
Supervised scheduling, staffing, and shift coverage to support consistent service levels.
Trained managers and team members on service standards, menu knowledge, and compliance procedures.
Coordinated inventory controls, vendor orders, and product par levels to reduce shortages.
Supported budgeting, labor management, and cost control efforts to improve operational efficiency.
Motivated, trained, and disciplined employees to maximize performance.