Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lana Taylor

Crisis Counselor
Golden,CO

Summary

Accomplished Registered Nurse and Online Emotional Crisis Specialist with a proven track record at Colorado Mental Health Institute at Fort Logan and Rocky Mountain Crisis Partners. Expert in leveraging strong assessment skills and high empathy to deliver patient-centered care and crisis resolution. Demonstrates exceptional multitasking and collaborative abilities, ensuring safety and therapeutic engagement in high-acuity environments. Strong work ethic and dedicated to quality individualized care.

Overview

20
20
years of professional experience

Work History

Online Emotional Crisis Specialist

Rocky Mountain Crisis Partners
2023.04 - Current
  • Provide Text Support with chatters/texters, who are reaching out during a crisis
  • Provide emotional support to chatters/texters by establishing a strong therapeutic report through empathy, validation, curious questions
  • Identifying current crisis, perform safety assessments while building report for therapeutic engagement
  • Prioritize safety with the lowest interventions as possible
  • Collaborate on safety planning and next steps for ensuring safety
  • Critical thinking and effective clinical decision-making for managing high-acuity crisis platform
  • Decision-making skills that facilitate safety and crisis resolution
  • Uses a team work approach and a flexible interpersonal style to help build a successful, cohesive team,
  • Demonstrates clear/concise/logical verbal communication
  • Builds and maintains collaborative relationships
  • Current industry-specific knowledge about healthcare, behavioral health, crisis services, and clinical standards of practice.

Registered Nurse BH

Kaiser Permanente
2007.09 - 2009.08

Assessing patients that had started new medications/monitoring

Administering IM medications and monitoring for reactions

Pt Education

Scheduling appointments

Outreach calls to patients to evaluate effectiveness of medications and assess for side effects/suicidal thoughts

QA Suicide Board


Registered Nurse Geriatric and Float

Colorado Mental Health Institute At Fort Logan
2004.10 - 2007.10
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Managed care from admission to discharge.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Education

Cell Biology And Anatomy

Metro State College
Denver, CO

Associate of Science - Nursing

Front Range Community College
Westminster, CO
12.2004

High School Diploma -

Golden High School
Golden, CO
05.1993

Skills

  • High level of empathy and compassion
  • Multitasker
  • Problem solver
  • Collaborator
  • Works well independently
  • Accurate Documentation Management
  • Strong Assessment Skills
  • High Work Ethic
  • Motivated
  • Caring

Accomplishments

  • Supervised team of 4 staff members.
  • Collaborated with team of 40 in the development of Medication Safety

Timeline

Online Emotional Crisis Specialist

Rocky Mountain Crisis Partners
2023.04 - Current

Registered Nurse BH

Kaiser Permanente
2007.09 - 2009.08

Registered Nurse Geriatric and Float

Colorado Mental Health Institute At Fort Logan
2004.10 - 2007.10

Cell Biology And Anatomy

Metro State College

Associate of Science - Nursing

Front Range Community College

High School Diploma -

Golden High School
Lana TaylorCrisis Counselor