Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lana Taylor

Crisis Counselor
Golden,CO

Summary

Accomplished Registered Nurse and Online Emotional Crisis Specialist with a proven track record at Colorado Mental Health Institute at Fort Logan and Rocky Mountain Crisis Partners. Expert in leveraging strong assessment skills and high empathy to deliver patient-centered care and crisis resolution. Demonstrates exceptional multitasking and collaborative abilities, ensuring safety and therapeutic engagement in high-acuity environments. Strong work ethic and dedicated to quality individualized care.

Overview

20
20
years of professional experience

Work History

Online Emotional Crisis Specialist

Rocky Mountain Crisis Partners
Denver, CO
04.2023 - Current
  • Provide Text Support with chatters/texters, who are reaching out during a crisis
  • Provide emotional support to chatters/texters by establishing a strong therapeutic report through empathy, validation, curious questions
  • Identifying current crisis, perform safety assessments while building report for therapeutic engagement
  • Prioritize safety with the lowest interventions as possible
  • Collaborate on safety planning and next steps for ensuring safety
  • Critical thinking and effective clinical decision-making for managing high-acuity crisis platform
  • Decision-making skills that facilitate safety and crisis resolution
  • Uses a team work approach and a flexible interpersonal style to help build a successful, cohesive team,
  • Demonstrates clear/concise/logical verbal communication
  • Builds and maintains collaborative relationships
  • Current industry-specific knowledge about healthcare, behavioral health, crisis services, and clinical standards of practice.

Registered Nurse BH

Kaiser Permanente
Aurora, CO
09.2007 - 08.2009

Assessing patients that had started new medications/monitoring

Administering IM medications and monitoring for reactions

Pt Education

Scheduling appointments

Outreach calls to patients to evaluate effectiveness of medications and assess for side effects/suicidal thoughts

QA Suicide Board

Registered Nurse Geriatric and Float

Colorado Mental Health Institute At Fort Logan
Denver, CO
10.2004 - 10.2007
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
  • Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
  • Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
  • Managed care from admission to discharge.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.

Education

Cell Biology And Anatomy

Metro State College
Denver, CO

Associate of Science - Nursing

Front Range Community College
Westminster, CO
12.2004

High School Diploma -

Golden High School
Golden, CO
05.1993

Skills

  • High level of empathy and compassion
  • Multitasker
  • Problem solver
  • Collaborator
  • Works well independently
  • Accurate Documentation Management
  • Strong Assessment Skills
  • High Work Ethic
  • Motivated
  • Caring

Accomplishments

  • Supervised team of 4 staff members.
  • Collaborated with team of 40 in the development of Medication Safety

Timeline

Online Emotional Crisis Specialist

Rocky Mountain Crisis Partners
04.2023 - Current

Registered Nurse BH

Kaiser Permanente
09.2007 - 08.2009

Registered Nurse Geriatric and Float

Colorado Mental Health Institute At Fort Logan
10.2004 - 10.2007

Cell Biology And Anatomy

Metro State College

Associate of Science - Nursing

Front Range Community College

High School Diploma -

Golden High School
Lana TaylorCrisis Counselor