Lanaya Thompson
Chula Vista ,CA
Summary
Dynamic Cabin Service Supervisor with Unifi, skilled in optimizing workflows and enhancing team performance through effective training and communication. Proven ability to enforce policies and deliver exceptional customer service, resulting in improved operational efficiency.
Overview
7
7
years of professional experience
Work History
Cabin Service Supervisor
Unifi Delta
09.2025 - Current
- Supervised cabin service operations to uphold safety and quality standards, ensuring passenger satisfaction.
- Trained and mentored staff on cabin preparation procedures, resulting in improved service delivery and operational consistency.
- Provided leadership to cabin crew members, fostering teamwork and enhancing performance through effective communication.
- Inspected aircraft cabins for cleanliness, safety, and supply readiness
- Monitored inventory levels of supplies, enabling prompt replenishment and uninterrupted cabin service.
Cabin Service Agent
Unifi Delta
09.2024 - 09.2025
- Cleaned surfaces thoroughly to ensure hygiene standards were met. Delta aircraft cabins between flights to maintain passenger readiness.
- Sanitized tray tables, armrests, lavatories, and high-touch cabin surfaces.
- Cleaned Delta aircraft cabins between flights to maintain passenger readiness.
- Collected trash and removed loose items from seats, pockets, and aisles.
- Followed airport safety rules while moving equipment and working around aircraft.
Cashier
Navy Exchange
09.2019 - 06.2021
- Processed customer transactions accurately and efficiently, ensuring seamless checkout experience.
- Assisted customers with product inquiries, contributing to improved customer satisfaction.
- Maintained a clean and organized checkout area to ensure operational efficiency.
- Collaborated with team members to handle high-volume sales, maintaining service quality during peak hours.
Education
Some College (No Degree) - General Studies
Antelope Valley College
Lancaster, CASkills
- Safety compliance
- Safety inspection
- Sanitation procedures
- Cabin service management
- Inventory control
- Team supervision
- Effective communication
- Problem solving
- Time management
- Teamwork and cooperation
Timeline
Cabin Service Supervisor
Unifi Delta
09.2025 - Current
Cabin Service Agent
Unifi Delta
09.2024 - 09.2025
Cashier
Navy Exchange
09.2019 - 06.2021
Some College (No Degree) - General Studies
Antelope Valley College