Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lanaya Young

Washington,DC

Summary

Knowledgeable Substitute Teacher committed to sharing knowledge and adapting lessons to allow children to succeed. Well-educated in identifying instructional methods and materials and creating classroom environment conducive to learning. Proficient in Microsoft Word and Excel. Hardworking Substitute Teacher with skills to step into any classroom environment and support student needs with excellent discussion management, lecturing and mentoring abilities. Knowledgeable about special intervention plans, recordkeeping requirements and strategies for maintaining classroom discipline. Grades papers and homework and records grades for lead teacher. Meticulous Childcare Provider helps children grow and develop through hands-on activities, educational support and adequate rest. Knowledgeable about childhood development and strategies to enhance wellbeing. Well-versed in maintaining discipline and providing optimal support. Responsible childcare professional experienced in guiding children and documenting learning and development. Background leading fun activities to teach new skills and encourage growth. Offers current CPR and First Aid certifications paired with in-depth knowledge of children's emotional and social development.

Overview

6
6
years of professional experience

Work History

Substitute Teacher

Kipp Dc
Washington, DC
08.2023 - Current
  • Encouraged positive behavior among students through effective communication techniques.
  • Provided classroom instruction outlined in teacher's lesson plans.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Provided instruction and guidance to students in the absence of a regular teacher.
  • Promoted a safe and secure atmosphere within the classroom setting.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Created an environment conducive to learning while managing challenging behaviors.

Customer Service Representative

Safeway
Washington, DC
09.2021 - 12.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.

Camp Counselor

dpr
Washington, DC
08.2018 - 08.2021
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Established and built relationships with campers to ease fears in new environment.
  • Enforced discipline and policies to protect safety of recreational activity participants.
  • Communicated regularly with parents regarding their child's progress at camp.

Education

High School Diploma -

Ballou High School
Washington, DC
06-2020

Skills

  • Records Management
  • Discussion Facilitation
  • Behavior Modeling
  • Parent Communication
  • IEP Understanding

Timeline

Substitute Teacher

Kipp Dc
08.2023 - Current

Customer Service Representative

Safeway
09.2021 - 12.2024

Camp Counselor

dpr
08.2018 - 08.2021

High School Diploma -

Ballou High School
Lanaya Young