Lance Bair
Midvale ,Utah
Summary
Dedicated automotive professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Adept individual with more than 30 years working as Manager for 7 years revenue-generating business. Determined and experienced in mentoring and challenging team members to meet and exceed company goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Detail-oriented Service Technician with proven history of testing and evaluating service options to offer quality resolutions. Completes service orders quickly and maintains accuracy in documentation. Committed to providing superior service and clear client communication.
Overview
1
1
Certification
Work History
Lube manger
Burt Brothers
West Jordan
02 2013 - Current
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Cross-trained existing employees to maximize team agility and performance.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Diploma - General
West Jordan high school
06.1988
None - Automotive
Bryan Carrier collage
06.2008
Skills
- Coaching and mentoring
- Strategic planning
- Sales and marketing
- Schedule optimization
- Verbal and written communication
Certification
- Imaca certifid ™/Valveoline course cert.
Accomplishments
I have sevrial Vavoline certif. in sales and use of product that is used in the shop evey day.I got top wrench at bryman in 2008.
Timeline
Lube manger
Burt Brothers
02 2013 - Current
Diploma - General
West Jordan high school
None - Automotive
Bryan Carrier collage