Lance Ducan
Hardeeville,SC
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
15
15
years of professional experience
Work History
Server
Callawassi Island
Okatie, SC
09.2021 - Current
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Ensured that each guest was served courteously, quickly, and efficiently.
Server
Skillets Cafe And Grill
Hilton Head Island, SC
03.2020 - Current
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Server
Montage Palmetto Bluff
Bluffton, SC
04.2017 - 11.2021
- Prepared drinks according to standard recipes.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Took orders from customers accurately and in a timely manner.
Customer Service Representative
Delta Airlines Global Services
Montego Bay, St. James
04.2009 - 06.2013
- Resolved customer complaints promptly and efficiently.
- Provided exceptional customer service to ensure customer satisfaction.
- Provided accurate information about products and services to customers.
- Maintained a high level of professionalism when dealing with difficult customers.
Education
High School Diploma -
Ruseas High School
Hanover06-2007
Skills
- Food Running
- Supply Restocking
- Order Management
- Safe Food Handling
- Food inspection
- Table Bussing
- Table setting knowledge
- Customer service
- Wine service
Timeline
Server
Callawassi Island
09.2021 - Current
Server
Skillets Cafe And Grill
03.2020 - Current
Server
Montage Palmetto Bluff
04.2017 - 11.2021
Customer Service Representative
Delta Airlines Global Services
04.2009 - 06.2013
High School Diploma -
Ruseas High School
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