LANCE EDWARDS

• Coordinated cross-functional communication to streamline sales processes and improve operational efficiency.
• Developed training materials for new team members, enhancing onboarding process and knowledge retention.
• Analyzed sales reports to identify trends and provide actionable insights for sales strategy enhancement.
• Credit and rebill processes along with credit and rebill profitability report.
• Powerbi reporting experience.
• S2S invoice uploading nexus/paymode and vendor cafe.

• Processed customer orders accurately and efficiently, ensuring timely delivery and satisfaction.
• Assisted in resolving customer inquiries, fostering positive relationships and repeat business opportunities.
• Was a mentor for over a year trained new associates in processes and ran reports to assist leadership in the team.
• Helped leadership with new processes.

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