Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lance Hackney Sr

St Louis,MO

Summary

Dependable Skycap with over 20 years of experience in delivering exceptional customer service. Known for efficiency in luggage handling and problem-solving in high-pressure environments.

Overview

28
28
years of professional experience

Work History

Skycap

Huntleigh USA
St Louis, Missouri
07.2022 - Current
  • Handled luggage exceeding 100 lbs during check-in, supporting efficient processing of passenger needs.
  • Delivered attentive customer service during peak travel times, enhancing passenger satisfaction.
  • Facilitated luggage check-in and retrieval for passengers, ensuring smooth travel experience.

Forklift Operator

General Motors Co
Wentzville, Missouri
10.2020 - 07.2021
  • Operated forklifts to transport materials across manufacturing facility.
  • Collaborated with team members to ensure smooth workflow operations.
  • Worked on assembly line to build products efficiently.

Skycap

Huntleigh USA
St Louis, Missouri
10.2016 - 03.2020
  • Delivered exceptional customer service during peak travel periods, enhancing passenger satisfaction.
  • Facilitated luggage check-in and retrieval for passengers, ensuring a smooth travel experience.
  • Handled luggage over 100 pounds during check-in, ensuring efficient processing and support for passengers.

Skycap

Air Serv International RAM
St Louis, Missouri
10.2008 - 10.2016
  • Delivered outstanding customer service during peak travel periods.
  • Facilitated smooth luggage check-in and retrieval for passengers.
  • Handled luggage up to 100 lbs during check-in to support operational efficiency.

Skycap Wheelchair

Huntleigh USA
St Louis, Missouri
10.1998 - 10.2008
  • Delivered exceptional customer service to travelers in high-traffic airport settings, enhancing overall satisfaction.
  • Managed heavy luggage handling, lifting items over 100 lbs for travelers at airport check-in, contributing to efficient service.
  • Facilitated baggage check-in and retrieval for passengers, ensuring smooth travel experience.

Education

High School Diploma -

Soldan International Studies
St Louis, MO
05-1995

Skills

  • Luggage handling
  • luggage weight management
  • Airport operations
  • Customer service
  • Conflict resolution
  • Safety protocols

Timeline

Skycap

Huntleigh USA
07.2022 - Current

Forklift Operator

General Motors Co
10.2020 - 07.2021

Skycap

Huntleigh USA
10.2016 - 03.2020

Skycap

Air Serv International RAM
10.2008 - 10.2016

Skycap Wheelchair

Huntleigh USA
10.1998 - 10.2008

High School Diploma -

Soldan International Studies
Lance Hackney Sr