Lance Hardy
Route Sales Rep.
Smoot,WY
Summary
Attentive and enthusiastic Meat Department Manager with background in training, team leadership and schedule coordination. Knowledgeable about retail operations and all areas of meat department, including proper equipment use, cleaning standards and maintaining food safety. Driven professional with excellent customer service, leadership and sales abilities. Extensive experience in retail environments and well-versed in meat types, cuts and processing.
Overview
27
27
years of professional experience
Work History
Route Sales Representative
Frito Lay
02.2010 - Current
- Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
- Managed product transitions from warehouse to customer site, loading and unloading in alignment with specifications.
- Immediately addressed problems with customers to promote speedy resolution.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Properly processed all sales transactions, achieving high levels of account growth and retention via quality deliverables.
- Displayed products properly at customer sites and according to company specifications and policies.
Meat Department Manager
Kroger
11.2011 - 04.2023
- Monitored inventory levels, ordered new supplies and oversaw restocking of cases.
- Set department schedules for adequate shift coverage and assigned daily work tasks to individual team members based upon strength and experience.
- Conducted [Timeframe] inventories of stock and documented losses using [Software].
- Trained new employees on handling, safety and stocking procedures.
- Assisted customers by finding requested items and providing preparation information for specific cuts of meat.
- Created signs and tags to price items for normal inventory and special promotions and to inform and educate customers.
- Worked closely with employees and customers to effectively manage daily operations and communications.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
Meat Manager
Valley Market
05.1998 - 06.2010
Meat Cutter
Winco
02.1996 - 05.1998
Education
Associate of Applied Science - Meat Cutting
Bridgerland Applied Technology College
Logan, UTSkills
- Competitive Route Sales Representative with strong background providing customers with specific products to address needs and requirements Effective in handling orders and verifying delivery of accurate shipments in alignment with strict schedules Innovative and focused professional polished in maintaining accurate records of sales, developing leads and prospects and resolving customer issues
- Customer Needs Assessments
- Selling Techniques
- Constructive Feedback
- Special Assignments
- Cutting Meat
- Proper Food Handling
- Compliance Requirements
Timeline
Meat Department Manager
Kroger
11.2011 - 04.2023
Route Sales Representative
Frito Lay
02.2010 - Current
Meat Manager
Valley Market
05.1998 - 06.2010
Meat Cutter
Winco
02.1996 - 05.1998
Associate of Applied Science - Meat Cutting
Bridgerland Applied Technology College
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