Lance Hooper
Amarillo,TX
Summary
Accomplished and certified Pharmacy Technician with over three years of experience in retail pharmacy environments for Walmart Retail Pharmacy . Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.
Dependable Pharmacy Technician good work ethic, effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
3
3
years of professional experience
Work History
Certified Pharmacy Technician
Walmart Pharmacy
12.2022 - Current
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Pharmacy Technician Trainee /Certified Pharmacy Technician
Walmart Pharmacy
07.2021 - 12.2022
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Collaborated closely with pharmacy team members to consistently deliver high-quality care to patients.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Education
Associate of Arts - Mass Media Communications
Amarillo College
Amarillo, TX05.2024
Skills
- Problem-solving skills
- Insurance Billing
- HIPAA Regulations
- Medication Dispensing
- Team Collaboration
- Filling Prescriptions
- Workflow Optimization
- Pharmacist support
- Drug storage procedures
- Pharmacy and customer records management
- Patient confidentiality
- Insurance Verification
- Pharmacy Law Compliance
- Compounding Techniques
Timeline
Certified Pharmacy Technician
Walmart Pharmacy
12.2022 - Current
Pharmacy Technician Trainee /Certified Pharmacy Technician
Walmart Pharmacy
07.2021 - 12.2022
Associate of Arts - Mass Media Communications
Amarillo College
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