Lance Lockman
Arcanum
Summary
Dynamic Sales Manager with a proven track record at Dick’s Sporting Goods, excelling in relationship building and team training. Achieved significant revenue growth through innovative sales strategies and motivational leadership. Known for exceptional communication skills and attention to detail, fostering client satisfaction and loyalty while driving team performance.
Overview
11
11
years of professional experience
Work History
Sales Manager
Dick’s Sporting Goods
06.2016 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Bakery Assistant
Costco
03.2015 - 06.2016
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
Car Porter
Dave Knapp Ford
03.2014 - 03.2015
- Picked up vehicles from and delivered vehicles to customers as directed by management.
- Supported dealership operations through regular inventory checks, updating vehicle status, and moving cars as needed.
- Enhanced customer satisfaction by efficiently transporting vehicles to designated areas.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Improved dealership appearance by maintaining clean and organized car displays.
Education
High School Diploma -
Arcanum High School
Arcanum, OH05-2009
Diploma - Mechanical Engineering
MVCTC
Clayton, OH05-2009
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Positive and upbeat
- Goal setting
- Attention to detail
- Critical thinking
- Friendly, positive attitude
- Computer skills
Timeline
Sales Manager
Dick’s Sporting Goods
06.2016 - Current
Bakery Assistant
Costco
03.2015 - 06.2016
Car Porter
Dave Knapp Ford
03.2014 - 03.2015
High School Diploma -
Arcanum High School
Diploma - Mechanical Engineering
MVCTC
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