Lance McIntosh
Bothell,WA
Summary
Knowledgeable and experienced transportation professional familiar with area restaurants, entertainment spots and facility amenities. Proven skills in updating logs and maintaining thorough records. Dedicated Driver focused on satisfying passengers with fast, professional service. Runs smooth, efficient routes without issue to meet schedules and exceed expectations. Understands DOT rules and basic vehicle maintenance. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Class B Shuttle Driver
Tulalip Casino and Resort
Marysville , WA
04.2023 - Current
- Safely drove vehicles in accordance with local traffic laws and company policies.
- Performed basic maintenance on vehicles such as checking fluid levels, tire pressure.
- Maintained a clean interior and exterior of the vehicle at all times.
- Followed instructions given by dispatchers regarding route changes if necessary.
- Conducted pre-trip inspections prior to operating the vehicle.
- Assisted passengers with boarding and disembarking from the bus.
- Provided assistance to disabled passengers when necessary.
- Recorded daily mileage logs accurately and timely.
- Greeted guests, helped customers enter and exit shuttle and loaded and unloaded luggage.
Transit Bus Driver
Community Transit
Everett , WA
08.2022 - 04.2023
- Communicated effectively with dispatch staff via two way radio regarding delays, detours.
- Verified that all passengers were seated before operating the bus.
- Inspected vehicles prior to each shift for mechanical defects or malfunctions.
- Cleaned interior of buses regularly including vacuuming floors and wiping down surfaces.
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Responded quickly and calmly in emergency situations such as accidents or medical emergencies.
- Operated wheelchair lifts as needed to assist passengers with special needs onto the bus safely.
- Stocked buses with supplies such as maps, brochures and other materials for passenger use.
- Collected fares, tickets and passes accurately.
- Greeted customers in a friendly manner when boarding the bus.
- Assisted elderly or disabled passengers with boarding and disembarking from the bus.
- Provided courteous customer service while answering questions regarding routes and schedules.
Corrections Officer
King County DAJD
Seattle , WA
11.1994 - 06.2022
- Adhered to all regulations regarding the handling of weapons while on duty.
- Responded quickly and appropriately to emergency situations that may arise within the facility.
- Encouraged positive behaviors through incentives such as privileges or reduced sentences.
- Provided transportation services for transporting prisoners from one location to another according to court orders or other directives.
- Monitored inmates' behavior to detect any signs of physical or psychological distress, as well as potential for violent outbursts.
- Coordinated with medical staff to ensure timely administration of medications prescribed to inmates.
- Ensured safety and security of inmates within the facility by conducting searches, supervising activities, and maintaining order.
- Developed rapport with inmates by engaging them in conversation about their interests or providing emotional support during difficult times.
- Intervened during conflicts between inmates, utilizing de-escalation techniques when possible.
- Escorted prisoners to and from court, jail and other jurisdictions or rehabilitation institutions.
- Attended regular trainings and maintained appropriate certifications.
- Maintained daily logs of shift activity.
- Maintained correct physical head count for inmates.
Education
High School Diploma -
Ingraham High School
Seattle, WA06-1982
Skills
- Manual Transmission
- Logbook Maintenance
- Defensive Driving
- Equipment monitoring
Accomplishments
- Recently retired from US Army. Able to communicate with retired guest.
Certification
- Worked in King County for almost 30 years.
Timeline
Class B Shuttle Driver
Tulalip Casino and Resort
04.2023 - Current
Transit Bus Driver
Community Transit
08.2022 - 04.2023
Corrections Officer
King County DAJD
11.1994 - 06.2022
High School Diploma -
Ingraham High School
- Worked in King County for almost 30 years.
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