Lance Spengler
San Antonio,TX
Summary
Dynamic leader with extensive experience at the Deputy Sheriffs Association of Bexar County, specializing in contract negotiation and crisis intervention. Achievements include optimizing operations and enhancing mental health services, leading to improved community outreach and employee training. A strategic problem solver and change manager, committed to fostering collaboration and effectively resolving conflicts. Proven ability to build relationships and attract new clients through exceptional leadership and client relations skills.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Vice President
Deputy Sheriffs Association of Bexar County
San Antonio, TX
05.2022 - Current
- Diagnosed issues and introduced improvements to enhance processes.
- Maintained adherence to all relevant laws and regulatory requirements during operational processes.
- Studied market trends to discover potential for expansion in existing or emerging markets.
- Optimized supply chain to reduce materials costs and improve distribution.
- Implemented strategies to advance customer service operations alongside consistent maintenance of quality standards.
- Negotiated contracts with vendors for services, products and supplies.
- Oversaw technological improvements, successfully reducing waste and eliminating business bottlenecks.
- Facilitated communication by attending meetings and providing timely information.
- Provided oversight of all departments in order to ensure smooth operation of daily activities.
- Negotiated contracts with suppliers to reduce costs while maintaining quality standards.
- Collaborated with executive team members on major decisions regarding company-wide initiatives.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed household errands and other essential duties.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Educated clients on options to assist in making informed decisions.
- Advocated for patient rights and provided guidance on navigating mental health systems.
- Assisted in developing and implementing treatment plans for patients with various mental health disorders.
- Organized outreach activities to raise awareness about available mental health services.
- Helped people enroll in programs, arrange transportation and coordinate paperwork.
- Created and oversaw training courses focused on team and community education.
- Answered calls and interacted with community members to provide information on advocacy services.
- Advised clients on strategies for coping with stressors that could exacerbate their conditions.
- Coordinated with external agencies to facilitate community-based support for patients.
- Provided emotional support and crisis intervention to individuals in need of mental health services.
- Educated families about mental illness and its impact on daily life.
- Prioritized and organized tasks to efficiently accomplish service goals.
Captain
Bexar County Sheriff's Office
San Antonio, TX
10.2018 - Current
- Investigated incidents involving detainees or staff members to determine appropriate disciplinary action.
- Supervised subordinate staff engaged in providing direct care services to detainees.
- Participated in meetings with law enforcement agencies concerning operations of the detention center.
- Conducted regular inspections of the detention facility to ensure cleanliness and proper functioning of equipment.
- Conducted fire, safety and sanitation inspections.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Created daily work schedules for staff members assigned to various shifts at the detention center.
- Advised senior management regarding best practices for maintaining security within the facility.
- Assigned daily tasks and responsibilities to employees and filled out daily work logs.
- Developed policies, procedures, and staff training programs for the detention facility.
- Interacted regularly with community organizations offering assistance or resources related to detained individuals.
- Collaborated with court officials on release dates for detainees awaiting trial or sentencing hearings.
- Facilitated communication between inmates and family members via telephone calls or visits as allowed under applicable regulations.
- Maintained accurate records related to detainee movement, incident reports, and other documentation as required by policy.
- Coordinated with medical personnel to provide necessary health care services for detainees.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Achieved cost-savings by developing functional solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed routine maintenance and repair.
Correctional Lieutenant
Bexar County Sheriff's Office
San Antonio, TX
03.2015 - 10.2018
- Interpreted laws, rules and regulations governing the operations of a correctional facility.
- Maintained order in building and on grounds of prison.
- Searched building and grounds, living quarters and work areas for contraband.
- Diffused disruptive behavior by verbal interventions.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
- Evaluated employee performance, providing feedback as necessary.
- Oversaw facility operations when monitoring laundry services, meal preparation and service, prisoner escorting and video surveillance.
- Promoted safety, order, and functionality of facility.
- Inspected conditions of locks, window bars and doors at correctional facilities to verify security and prevent escapes.
- Worked with cross-functional teams to achieve goals.
- Facilitated group therapy sessions for individuals with various mental illnesses.
- Organized outreach activities to raise awareness about available mental health services.
Detention Officer
Bexar County Sheriff's Office
San Antonio, TX
10.2002 - 09.2014
- Counseled inmates and responded to legitimate questions, concerns and requests.
- Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
- Counseled inmates regarding their rights, privileges, rules and regulations of the facility.
- Monitored detainee behavior, identifying and addressing conflicts or potential security issues promptly.
- Implemented defensive tactics and physical restraints to maintain safety and security of facility.
- Enforced facility rules and regulations, applying disciplinary measures in accordance with policies.
- Ensured compliance with federal, state, and local regulations concerning detainee rights and facility operations.
- Performed searches of people, vehicles, mail items and dormitories.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Searched prisoners and vehicles and conducted shakedowns of cells for valuables and contraband.
- Instructed inmates in work assignments and explained tasks.
- Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
- Participated in emergency response drills and real situations, acting swiftly to ensure safety.
- Performed basic first aid procedures and cardiopulmonary resuscitation on unconscious inmates and officers.
- Guarded facility entrances to screen visitors.
- Performed head counts, checking cells for missing inmates.
- Supervised inmates during day-to-day activities.
- Maintained accurate records of detainee behavior, incidents, and disciplinary actions taken.
- Escorted inmates from one area of the detention center to another safely and securely.
- Enforced disciplinary action when appropriate according to established guidelines.
- Patrolled areas within the detention center on foot or by vehicle to monitor security levels.
- Worked effectively in team environments to make the workplace more productive.
- Completed routine maintenance and repair.
- Completed day-to-day duties accurately and efficiently.
- Managed inventory and supplies to ensure materials were available when needed.
Detention Sergeant
Bexar County Sheriff's Office
San Antonio, TX
- Performed basic first aid procedures and cardiopulmonary resuscitation on unconscious inmates and officers.
- Conducted searches of detainees, cells, and common areas to ensure compliance with regulations.
- Took prisoners into custody and escorted to locations within and outside facility.
- Enforced facility rules and regulations, applying disciplinary measures in accordance with policies.
- Performed head counts, checking cells for missing inmates.
- Maintained accurate records of all inmate activity including incident reports, disciplinary actions taken, visitors, phone calls, and grievances.
- Investigated disturbances or violations of laws or regulations within the facility.
- Operated control rooms, managing access to secure areas and monitoring surveillance equipment.
- Used appropriate means to discipline prisoners.
- Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
- Coordinated with medical staff to ensure detainees received necessary healthcare services.
- Supervised detainee movement within the facility.
- Conducted investigations of crimes committed within prison.
- Followed daily routine schedule and took head counts of all inmates in assigned cell block.
- Enforced rules and regulations governing the conduct of inmates.
- Supervised inmates during day-to-day activities.
- Provided guidance to subordinate staff on correctional policies and procedures.
- Reported on quality of inmate work and violations committed by prisoners.
- Participated in emergency response drills and real situations, acting swiftly to ensure safety.
- Attended periodic staff meetings to discuss issues related to detention operations.
- Implemented de-escalation techniques to resolve conflicts and maintain order within the facility.
- Performed administrative duties such as scheduling shifts for personnel, coordinating meetings between supervisors and subordinates, preparing payrolls.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Conducted fire, safety and sanitation inspections.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
Detention Corporal
Bexar County Sheriff's Office
San Antonio, TX
- Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents.
- Operated control rooms, managing access to secure areas and monitoring surveillance equipment.
- Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
- Managed intake and release processes, including documentation, fingerprinting, and photographing.
- Performed basic first aid procedures and cardiopulmonary resuscitation on unconscious inmates and officers.
- Enforced facility rules and regulations, applying disciplinary measures in accordance with policies.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Trained new employees on operational procedures used in the facility as well as safety protocols.
- Provided supervision of inmates in the detention center.
- Issued clothing, tools and other authorized items to inmates.
- Maintained order and discipline among inmates according to established policies and procedures.
- Performed searches of people, vehicles, mail items and dormitories.
- Participated in emergency response drills and real situations, acting swiftly to ensure safety.
- Performed head counts, checking cells for missing inmates.
- Prepared incident reports detailing violations committed by inmates and disciplinary actions taken.
- Used appropriate means to discipline prisoners.
- Transported and escorted inmates to hospitals, court and other institutions.
- Assisted in the training and orientation of new detention officers, sharing knowledge and best practices.
- Administered medication to inmates as prescribed by medical staff members according to policy guidelines.
- Monitored inmate activity and behavior during meal times, recreation periods, medical visits.
- Followed daily routine schedule and took head counts of all inmates in assigned cell block.
- Supervised daily activities of detainees, ensuring safety and compliance with facility policies.
Education
Master of Science - Public Administration
Columbia Southern University
Orange Beach, AL09-2021
Bachelor of Science - Criminal Justice Administration
Columbia Southern University
Orange Beach, AL07-2019
Associate of Applied Science - Criminal Justice
Columbia Southern University
Orange Beach, AL05-2018
Skills
- Contract negotiation
- Crisis intervention
- Operational oversight
- Problem resolution
- Community outreach
- Employee training
- Conflict de-escalation
- Public event security
- Law enforcement
- Mental health wellness
- Mental health interventions
- Mental health services
- Mental health advocacy
- Mental health crisis response
- Mental health disorders
- Mental health crisis management
Certification
- Master Jailer License
- Basic Peace Officer License
- Use Of Force Expert
References
References available upon request.
Timeline
Vice President
Deputy Sheriffs Association of Bexar County
05.2022 - Current
Captain
Bexar County Sheriff's Office
10.2018 - Current
Correctional Lieutenant
Bexar County Sheriff's Office
03.2015 - 10.2018
Detention Officer
Bexar County Sheriff's Office
10.2002 - 09.2014
Detention Sergeant
Bexar County Sheriff's Office
Detention Corporal
Bexar County Sheriff's Office
Master of Science - Public Administration
Columbia Southern University
Bachelor of Science - Criminal Justice Administration
Columbia Southern University
Associate of Applied Science - Criminal Justice
Columbia Southern University
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