Lance Wallace
Cedar Creek,TX
Summary
Goal-driven Service Manager offering over 32 years of successfully establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation.
Overview
21
21
years of professional experience
Work History
Service and Parts Director
Cuero Dodge
Cuero , TX
06.2015 - Current
Lead Drivability Tech
Killebrew inc
Victoria, TX
02.2012 - 06.2015
Shop Foreman
Kamainia Chrysler
Hilo, HI
12.2008 - 12.2012
Service Manager
Spitzer Auto Group
Mayfield Heights, OH
07.2004 - 12.2008
Education
Gold level/Level 3 - Automotive repair
Chrysler Training Center
2017
Gold level - Service Managment
Chrysler training center
2005
Silver level - Warranty Admin
Chrysler training center
2005
Skills
- Experienced with Reynolds and Reynolds along with ADP and CDK
- Level 3 Chrysler technician
- Chrysler Warranty administrator
- Average 109% to 119% shop proficiency
- Maintain long term employees
Affiliations
Certified Specialist Technician ChryslerGold Level Service Manager Silver Level Warranty Administrator
References
Kenneth Irons 440-476-7968
Lonnie Glavin 361-774-7412
Chris Janacha 361-407-1924
Timeline
Service and Parts Director
Cuero Dodge
06.2015 - Current
Lead Drivability Tech
Killebrew inc
02.2012 - 06.2015
Shop Foreman
Kamainia Chrysler
12.2008 - 12.2012
Service Manager
Spitzer Auto Group
07.2004 - 12.2008
Gold level/Level 3 - Automotive repair
Chrysler Training Center
Gold level - Service Managment
Chrysler training center
Silver level - Warranty Admin
Chrysler training center