Lancy Napoleon
Randolph,MA
Summary
Qualified Psychiatric Technician providing several years of experience in delivering treatment for mental health and substance abuse conditions. Genuine in offering quality patient care by fostering relationships, counseling, and building communication to treat various types of patients and collaborate with family members. Expert in maintaining upbeat attitude and achieving peak performance.
Overview
4
4
years of professional experience
Work History
Mental Health Technician
Judge Rotenberg Educational Center
Canton, MA
06.2021 - Current
- Collaborated with interdisciplinary teams to coordinate patient care and treatment strategies.
- Assisted patients in setting and achieving personal and therapeutic goals.
- Facilitated group therapy sessions under supervision of a mental health professional.
- Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
- Accompanied patients to medical and counseling appointments.
- Supervised visitors entering the facility according to established security protocols.
Education
HVAC
Florida Career College
Miami, FL01-2010
Skills
- Nursing intervention adjustment
- Family support and assistance
- Health plan benefits
- Excellent customer service skills
- Charting and clinical documentation
- Anger management
- Mental status evaluation
- Self-care promotion
- Patient advocacy
- Mental health first aid
- Crisis intervention
Timeline
Mental Health Technician
Judge Rotenberg Educational Center
06.2021 - Current
HVAC
Florida Career College