Landen Dillon
Colorado Springs,CO
Summary
Dynamic Parts Sales Manager with a proven track record at AutoZone, adept in inventory management and operational efficiency. Excelled in elevating customer service standards and streamlining inventory processes, achieving significant improvements in sales and team performance. Skilled in task delegation and sales reporting, demonstrating exceptional leadership and customer engagement abilities. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
2
2
years of professional experience
Work History
Parts Sales Manager
AutoZone
12.2022 - Current
- Conducted regular performance evaluations of staff members, identifying areas for improvement and providing constructive feedback.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales.
- Addressed escalated customer issues promptly, implementing solutions that satisfied both the client's needs and company policies.
- Streamlined inventory management for enhanced efficiency in ordering and tracking parts.
- Supervised and trained staff on product knowledge and customer service.
Crew Member
Wendys Restaurant
01.2022 - 12.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Vista Ridge High School
Colorado Springs, CO05.2024
Skills
- Operational Efficiency
- Warehouse Management
- Task Delegation
- Sales Reporting
- Sales Promotion
- Ordering parts
- Customer Service
- Inventory Restocking
- Inventory Management
Timeline
Parts Sales Manager
AutoZone
12.2022 - Current
Crew Member
Wendys Restaurant
01.2022 - 12.2022
High School Diploma -
Vista Ridge High School