Landon Donley
Zanesville,OH
Summary
Dynamic Market Development Specialist with a proven track record at Charter Spectrum, enhancing customer satisfaction through effective communication and tailored proposals. Skilled in problem-solving and relationship building, I successfully boosted product adoption rates and identified market opportunities, driving revenue growth and fostering client loyalty by delivering exceptional customer service.
Overview
7
7
years of professional experience
Work History
Market Development Specialist
Charter Spectrum
Newark, OH
11.2024 - Current
- Maximized revenue opportunities by designing and implementing effective cross-selling initiatives for existing customers.
- Boosted product adoption rate by delivering persuasive sales presentations to potential clients.
- Monitored competitor activity closely to identify gaps in the market that could be leveraged for competitive advantage.
- Enhanced customer experience by providing timely support and addressing client concerns, resulting in improved customer satisfaction ratings.
- Researched and evaluated potential new markets and products.
- Collaborated with the sales team to develop customized proposals that resulted in winning lucrative contracts.
General Warehouse Associate
Amazon
Etna, OH
08.2023 - 02.2024
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated RF scanners to track merchandise and verify contents of containers.
- Prepared orders for shipment through careful packaging, labeling, and documentation, resulting in minimal returns due to errors or damages.
KFC Cook
Kentucky Fried Chicken
Zanesville, OH
05.2018 - 03.2019
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Education
Associates - Human Resources Management
Zane State College
Zanesville, OHSkills
- Communication skills
- Customer Service
- Time management
- Conflict resolution
- Teamwork and collaboration
- Problem-solving skills
Timeline
Market Development Specialist
Charter Spectrum
11.2024 - Current
General Warehouse Associate
Amazon
08.2023 - 02.2024
KFC Cook
Kentucky Fried Chicken
05.2018 - 03.2019
Associates - Human Resources Management
Zane State College