Summary
Overview
Work History
Education
Skills
Timeline
Generic

Landon Foley

Draper,UT

Summary

Experienced customer service representative with exceptional leadership skills, delivering outstanding customer experiences. Effective in handling high-volume customer inquiries and resolving issues promptly. Skilled at building strong relationships with customers, ensuring satisfaction and loyalty. Adept at leading and motivating teams to achieve service excellence and exceed performance targets.

Overview

15
15
years of professional experience

Work History

Merchandiser

Scheels All Sports
Sandy, UT
08.2023 - 03.2024
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Worked with Department Sales Manager to optimize displays in an appealing manner

Inventory Manager DC

Fastenal Company
Salt Lake City
12.2013 - 03.2023
  • Maintain all inventory within the Distribution Center and complete all daily inventory audits
  • Lead a team of 4 to solve any problems with missing product or picking/receiving errors.

Local Inventory Fulfillment Terminal (LIFT) Manager, February 2021 - July 2022

  • Managed a team of 4 to pick, pack, ship and deliver orders for industrial vending machines
  • Maintained expenses and grew sales and number of machines serviced
  • Upheld customer service and fulfilled any requests by customers or branch representatives
  • Worked closely with branches to optimize and better utilize the equipment to maximize efficiency
  • Maintained all inventory in the warehouse and ensured accuracy and performing daily inventory checks
  • Remained flexibile with warehouse and delivery personnel and filled in when needed.

Sales Associate, August 2019 - February 2021

December 2013 - July 2016

  • Maintained book of business and sales records
  • Sourced, ordered, picked and delivered the right product for customers
  • Received daily shipments ensuring accuracy and putting product away in proper location
  • Maintained customer service in the front room and answered phone calls
  • Directed and assisted Outside Sales Reps with sourcing, ordering and delivering products.

Onsite Account Representative, July 2016 - August 2019

  • Maintained book of business and sales records
  • Sourced, ordered, picked and delivered the right product for customers
  • Received daily shipments ensuring accuracy and putting product away in proper location
  • Maintained customer service in the front room and answered phone calls
  • Directed and assisted Outside Sales Reps with sourcing, ordering and delivering products.

Assistant Manager

Jakes Over-the-Top
Ogden
04.2009 - 01.2014
  • Performed basic tasks such as daily food prep and cooking responsibilities
  • Maintained high customer service skills and relationships
  • Operated a cash register and balanced the till daily
  • Completed daily balancing system spreadsheets
  • Organized and designated daily crew responsibilities and tasks
  • Was responsible for either opening or closing the restaurant depending on the shift
  • Received weekly shipments of product and put them away
  • Assistant Manager from October 2012 to December 2013.

Part Time Sales Associate

Big 5 Sporting Goods
Ogden
09.2010 - 10.2012
  • Maintained exceptional customer service skills
  • Responsible for general cleaning responsibilities and keeping product organized and professional
  • Received weekly deliveries and restocked product in their proper locations with little to no mistakes
  • Organized new merchandise and created appealing displays
  • Cross trained into cashier responsibilities.

Education

High school diploma -

Weber High School
05.2010

Skills

  • Customer Service
  • Food Preparation
  • Management
  • Cooking
  • Sales
  • Inventory Control
  • Forecasting
  • Team Management

Timeline

Merchandiser

Scheels All Sports
08.2023 - 03.2024

Inventory Manager DC

Fastenal Company
12.2013 - 03.2023

Part Time Sales Associate

Big 5 Sporting Goods
09.2010 - 10.2012

Assistant Manager

Jakes Over-the-Top
04.2009 - 01.2014

High school diploma -

Weber High School
Landon Foley