Landon Gilfoy
Riverside,CA
Summary
Highly efficient employee well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Highly reliable and always willing to go above and beyond, has a flexible schedule willing to open and close on select days. Has obtained a great amount of knowledge on customer service and very clear communication services.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Coffee Bean & Tea Leaf
07.2023 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building relations with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Crew Member
Baker's Drive Thru
08.2021 - 07.2023
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals and collected payments.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Prepared products following restaurant, health, and safety standards and procedures.
- Became familiar with products to answer questions and make suggestions.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Completed milkshakes and ice cream desserts for customers.
Education
High School Diploma -
Riverside Polytechnic High School
Riverside, CA05.2023
Skills
- Ingredient and Food Preparation
- Maintenance and Repair
- Supplies Monitoring and Restocking
- Time Management
- Stocking and Replenishing
- Food Packaging and Labeling
- Managing Orders and Deliveries
- Store Opening and Closing
- Valid Driver's License
- Teamwork and Collaboration
- Dependable and Cooperative
- Cleaning and Sanitizing
- Customer Service
- Cash Drawer Operations
- Clear Communication
- Adaptability and Flexibility
- Heavy Lifting
- Inventory Counts
- Resolving Complaints
- Health and Safety Standards
- Crew Leadership
- Willingness to Learn
- Positive Company Representation
- Calculating Bills
- Team Player
- Sales and Promotions
- Quality Assessments
- POS Inventory System Operation
- Waste Management
- Inventory Rotation
- Valid Food Handlers Certification
Certification
- CPR Certified
- OSHA Certified
Timeline
Barista
Coffee Bean & Tea Leaf
07.2023 - Current
Crew Member
Baker's Drive Thru
08.2021 - 07.2023
High School Diploma -
Riverside Polytechnic High School