Landon Gonzalez
Bakersfield,California
Summary
Reliable Gas Clerk with former experience being a graveyard shift leader at 18 years old at the olive location. Now 21, with have more knowledge and social skills I am commited into maintaining a clean and welcoming environment in a fast-paced setting.
Overview
4
4
years of professional experience
Work History
Busser
Lugis
11.2023 - Current
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Supported team members with additional tasks, promoting a positive work environment.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
Gas Station Attendant
Sully's
03.2020 - 08.2020
- Enhanced customer satisfaction by providing efficient and friendly service at the gas station.
- Maintained a clean and organized store environment for improved customer experience.
- Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
- Followed strict security protocols during shift changes and cash drops to prevent theft or loss incidents.
- Completed end-of-shift paperwork accurately and promptly for seamless handoff between shifts.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Handled customer complaints promptly and professionally, resolving issues to their satisfaction.
- Performed daily equipment inspections to identify potential maintenance needs and prevent operational downtime.
Cashier
Dick's
10.2019 - 01.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
Associate of Arts - Kinesiology
Bakersfield College
Bakersfield, CA05.2024
Skills
- Food Running
- Guest Relations
- Beverage Service
- Regulatory Compliance
- Quality Assurance
- Time Management
- Decision Making
- Problem Solving
- Organizational Skills
- Customer Service
- Teamwork and Collaboration
- Communication Skills
Timeline
Busser
Lugis
11.2023 - Current
Gas Station Attendant
Sully's
03.2020 - 08.2020
Cashier
Dick's
10.2019 - 01.2020
Associate of Arts - Kinesiology
Bakersfield College