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Diligent student, pursuing law in the near future, eager to apply knowledge and gain practical experience. Experienced working in team environments. Reputation for hard work, punctuality and willingness to learn new things. Dedicated team player, proactive and hands-on in task completion.

Experienced Lacoste vendor with 3 years of experience in the retail industry. I started as a general associate at Macy's and quickly progressed to the vendor position, first for Nautica and then for Lacoste. Good communicator with a strong focus on achieving results and paying attention to details. Looking to utilize my skills and experience to contribute to the success of a retail company. Dynamic with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Dynamic customer service professional with extensive experience at Waynesville License Plate Agency, excelling in conflict resolution and customer advocacy. Proven track record in enhancing customer satisfaction through effective training and mentoring. Skilled in policy enforcement and daily reporting, consistently fostering positive relationships and improving service quality.
Customer service professional with proven track record in leading counter operations and ensuring smooth customer interactions. Known for strong team collaboration and results-driven approach. Reliable and adaptable, excelling in dynamic environments with skills in customer service and problem-solving.
Experienced with retail operations, including opening and closing procedures. Utilizes inventory management and staff training to ensure operational efficiency. Track record of team leadership and effective problem-solving.
Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling.

This is a summary of my work history and customer service. I've done nursing assistant work for 10 years. The tasks involve the patient's well being and security. Among the more important tasks are the documentation of the patient's life, medication, behaviors, appointments etc. Everything from here is done on computer & phone. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds. State-certified Nursing Assistant bringing senior-level experience in healthcare settings. Observant and reliable with good bedside manner and excellent time-management skills to address patient requirements in high-volume care facilities. Proficient in mobility and personal hygiene support. Outside of my healthcare position I've worked in retail settings such as "The Home Depot". I've also developed skills in the sales department insuring that we go beyond customer satisfaction and expectations.
Seasoned S.T.N.A highly effective at building and motivating teams to provide first-rate customer service to discerning customers of all backgrounds.
Skilled at providing exceptional customer service, supporting sales needs, and merchandising products. Excellent teamwork and communication strengths.
Offering positive attitude and strong interpersonal skills, eager to learn and grow within industry. Delivers understanding of customer service principles and product knowledge crucial for success in this role. Ready to use and develop communication and customer service skills in Customer Service Representative role.
Personable and organized individual with strong ability to manage multiple tasks and maintain positive customer service experience. Possesses knowledge of customer service principles and problem-solving skills, coupled with proficiency in using CRM software and handling high-volume calls. Committed to enhancing customer satisfaction and streamlining call center operations.
Offering strong communication and problem-solving skills, with desire to learn and grow in customer service management. Brings understanding of customer service principles and ability to apply technical solutions effectively. Ready to use and develop interpersonal and analytical skills in Customer service role.
Trained in EMR use and administration with knowledge of Customer support. Dedicated to excellent customer service and best-in-class collaboration.

Landon Gussman

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Volunteer

Sales Associate

Volunteer

Sales Associate & Customer Service Associate (seasonal)

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Bachelor of Finance - Business Administration, General Management Major

Bachelor of Science - Sports Management

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Sales Associate

Volunteer

Volunteer

Sales Associate & Customer Service Associate (seasonal)

Bachelor of Finance - Business Administration, General Management Major

Bachelor of Science - Sports Management

ACTIVITIES AND HONORS

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