Landon Hock
Edmond,OK
Summary
Proven Restaurant Server with a track record of enhancing customer satisfaction through exceptional service at Toast and Louie's. Skilled in organization and problem-solving, adept at fostering guest loyalty and cultivating relationships. Demonstrates a strong team spirit and a coachable attitude, contributing significantly to workplace harmony and efficiency. Motivated server with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
5
5
years of professional experience
Work History
Restaurant Server
Toast
09.2024 - Current
- Elevated the guest experience by anticipating their needs proactively throughout their visit.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Restaurant Server
Louies Grill & Bar
03.2020 - Current
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
- Greeted new customers, discussed specials, and took drink orders.
Education
High School Diploma -
North High School
Edmond, OK05.2024
Skills
Customer Satisfaction
Organization
Team Player
Always on time and in a great attitude
Coachable
Timeline
Restaurant Server
Toast
09.2024 - Current
Restaurant Server
Louies Grill & Bar
03.2020 - Current
High School Diploma -
North High School
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