Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Landon Knowles

Auburn,IN

Summary

Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonald's
05.2022 - 08.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Set positive example for team members by providing high-quality, efficient service.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Studied crew members during work shift to provide feedback and guidance in improving performance.

Babysitter

Pathway Community Church
08.2020 - 04.2021
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.

Education

Bachelor of Arts -

Ball State University
Muncie, IN
05.2027

High School Diploma -

Dekalb High School
Waterloo, IN
05.2023

Skills

  • Conflict Resolution Techniques
  • Loss Prevention Strategies
  • Complaint Resolution
  • Customer Service
  • Participant Recruitment and Placement
  • Guest Satisfaction
  • Staff Training
  • Process Improvement
  • Workplace Safety
  • Role Modeling
  • Accounts Payable and Accounts Receivable
  • Improve Job Skills

Accomplishments

Business Innovation Competition Winner (Auburn Indiana)

Business Innovation Competition State Participant

Employee of the Month (McDonald's - June 2022 + September 2022)

First Team All Conference Cross Country

First Team All Conference Track and Field.

National Honors Society



Timeline

Crew Trainer

McDonald's
05.2022 - 08.2023

Babysitter

Pathway Community Church
08.2020 - 04.2021

Bachelor of Arts -

Ball State University

High School Diploma -

Dekalb High School

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Landon Knowles