Randy Trammell
Detroit
Summary
Experienced in employee training and performance evaluation, with a focus on developing and implementing effective training programs for crew members. Regular assessments and evaluations were conducted to identify areas for improvement, fostering open communication between trainees and management. Maintained comprehensive records of training progress and certification status, ensuring adherence to safety protocols during all training sessions. Provided ongoing coaching and mentoring to enhance productivity levels while assisting management in strategies to improve customer service standards.
Personable and reliable crew trainer bringing several years of experience in overseeing food handling and customer service staff development. Proficient in all restaurant positions with extensive expertise in employee assessment. Proven history of increasing productivity and bolstering services.
Reliable Crew Trainer with background in staff development and performance improvement. Skilled in mentoring new team members, facilitating training programs, and ensuring adherence to safety protocols. Strengths include leadership, communication, and problem-solving abilities. Previous roles have seen significant improvements in team efficiency and productivity through effective training methods.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Crew Trainer
McDonald's
Detroit
08.2022 - Current
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Encouraged open communication between trainees and management throughout the learning process.
- Maintained up-to-date records of all employees' training progress and certification status.
- Developed and implemented training programs to ensure crew members were adequately prepared for their roles.
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Ensured that all safety protocols were followed during training sessions.
- Assisted management in developing strategies to improve customer service standards.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
Education
Communication And Media Arts High School
Detroit, MISkills
- Employee training
- Performance evaluation
- Onboarding procedures
- Safety protocols
- Coaching techniques
- Customer service
- Team building
- Conflict resolution
- Communication skills
- Time management
- Record keeping
- Feedback delivery
- Mentorship strategies
- Continuous improvement
- Multitasking and organization
- Sanitation and cleaning
- Policies and procedures
- Process improvement
- Conflict resolution techniques
- Delegating work
- Problem-solving
- Decision-making
- Safe food handling
- Food safety understanding
- Active listening
- Food preparation
- Verbal and written communication
- Task prioritization
Languages
English
Professional
Accomplishments
- I Graduated High Shchool
Timeline
Crew Trainer
McDonald's
08.2022 - Current
Communication And Media Arts High School