Landon Schlafly
New Albany,OH
Summary
Hardworking employee enthusiastic about learning Microsoft field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
6
6
years of professional experience
Work History
Shift Lead/Certified Microsoft Advisor
Best Buy
Columbus, OH
10.2022 - Current
- Directs and oversees the business of the store within a defined area through effective leadership and management of customer service and quality care.
- Formulates location-specific and area quality goals and action plans to achieve quality standards and exceeding company goals.
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Trained new employees on company policies, procedures, and best practices for optimal performance.
- Conducted regular team meetings to discuss progress, address concerns, and set goals for continued improvement.
Sales Consultant
Village Green Holding
Westerville, OH
07.2022 - 10.2022
- Handle incoming calls from vendors and prospects.
- Continued communication with prospects from beginning to end through tours, background checks and lease writing.
- Conducted market surveys with surrounding properties every month.
- De-escalating resident issues in a timely and professional manner.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
Loan Officer Assistant
CrossCountry Mortgage
Columbus, OH
09.2021 - 03.2022
- Assisted underwriters in determining loan eligibility for improved approval rates and client satisfaction.
- Responsible for starting all new customer files and maintaining files for active loan transactions.
- Assisted loan officers with reviewing loan documents and checking for any inaccuracies.
- Responsible for fielding incoming calls from current clients and prospects looking for more information.
- Worked closely with insurance companies and banking institutions to request documents on clients behalf for closing.
Sales Specialist
Sunglass Hut
Columbus, OH
01.2018 - 12.2021
- Increased sales revenue by developing and implementing strategic sales plans.
- Built strong client relationships through consistent communication and effective problem solving.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
Sales Associate
Morris Home Furnishing
Columbus, OH
07.2019 - 09.2021
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
No Degree - Nursing
Central Ohio Technical College
Newark, OHHigh School Diploma -
Newark High School
Newark, OHSkills
- Work Delegation
- Industry Expertise
- Conflict Resolution
- Effective communication
Affiliations
- Orchestra
- GSA
Timeline
Shift Lead/Certified Microsoft Advisor
Best Buy
10.2022 - Current
Sales Consultant
Village Green Holding
07.2022 - 10.2022
Loan Officer Assistant
CrossCountry Mortgage
09.2021 - 03.2022
Sales Associate
Morris Home Furnishing
07.2019 - 09.2021
Sales Specialist
Sunglass Hut
01.2018 - 12.2021
No Degree - Nursing
Central Ohio Technical College
High School Diploma -
Newark High School