L’Andrea Petty
Houston,TX
Summary
Dynamic Medical Record Retrieval Specialist with a proven track record at Datavant/Ciox Health, adept at ensuring HIPAA compliance and maintaining patient confidentiality. Skilled in electronic health records and multitasking, I excel in accurate data management and effective communication, enhancing operational efficiency and fostering strong client relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Medical Record Retrieval Specialist
Datavant/Ciox Health
Houston, TX
10.2023 - Current
- Conduct outbound communication with medical providers to collect necessary medical records in compliance with approved protocols
- Utilize approved scripts to effectively request transmission of medical documentation via provider portal, fax, email, or mail
- Ensure strict adherence to HIPAA regulations, maintaining patient confidentiality and record privacy, while performing diligent record keeping, ensuring precision in data management tasks.
- Maintain patient medical information for retrieval Ensure accuracy of patient data based on privacy and legal standards
Data Entry Clerk
First Collections Services (remote)
Little Rock, AR
03.2021 - 09.2023
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
Account Resolution Specialist
AT&T Prime Communications
Maumelle, AR
09.2019 - 02.2021
- Improved account reconciliation accuracy by implementing new tracking systems and tools.
- Participated in process improvement initiatives aimed at optimizing workflows for greater efficiency within the accounts receivables department.
- Organized regular meetings with clients to discuss their accounts status, reinforcing trust and promoting long-term business partnerships.
- Processes credit applications and activates service. Maintains appropriate records, prepares required reports and updates customer accounts.
Education
Medical Assistant Certification - Medical Informatics
R & L Healthcare
Little Rock, AR09.2021
Skills
- Multitasking capacity
- HIPAA compliance
- Decision-making
- Electronic health records
- Task prioritization expertise
- Records management proficiency
- Document scanning proficiency
- Customer service
- Case management
- Information retrieval
Timeline
Medical Record Retrieval Specialist
Datavant/Ciox Health
10.2023 - Current
Data Entry Clerk
First Collections Services (remote)
03.2021 - 09.2023
Account Resolution Specialist
AT&T Prime Communications
09.2019 - 02.2021
Medical Assistant Certification - Medical Informatics
R & L Healthcare