In my various positions I have been a motivational leader. Using my strengths as a problem-solver to help lead and encourage co workers creating a productive, healthy, and safe work environment. focusing on effective communication and teamwork. Experience at stepping into roles and quickly making positive changes to drive company success. Focusing on training and morale building to increase team cohesiveness.
Overview
17
17
years of professional experience
Work History
Account Executive
Vestis
Beaumont, TX
2023.08 - Current
Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
Cultivated relationships with key decision makers through regular client visits and follow-up calls.
Negotiated contracts with clients to ensure profitable outcomes for the company.
Created marketing materials, including brochures and presentations, to showcase products and services.
Pre Sale Rep
Pepsi Bottling Group
Beaumont, TX
2015.09 - Current
Assessed client needs and sold appropriate products.
Administered support through development of new marketing strategies and product roll out on national level.
Maintained primary contact role for named accounts encompassing account management and sales duties.
Third Key Manager
Dollar General
Port Arthur, TX
2014.11 - 2020.01
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Assisted customers with locating and securing desired products.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Maximized customer satisfaction by empowering staff to handle customers' issues and deliver top-notch service.
Opened and closed store in absence of senior managers.
Head Grill Cook
Genghis Grill - Build Your Own Stir Fry
Port Arthur, TX
2013.05 - 2015.08
Replenished food items from inventory and rotated ingredients.
Operated fryers and grills according to instructions to maintain safety and food quality.
Maintained clean and orderly appearance throughout kitchen and dining area.
Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Maintained cleanliness and organization of line workstations.
Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Set up work stations prior to restaurant opening to improve speed during busy periods.
Stored foods in designated areas by following standard wrapping, dating and rotation procedures.
T.E Mail Carrier
United States Postal Service, USPS
Port Arthur, TX
2010.04 - 2011.09
Furnished customers with postal information and provided change of address information and other related postal forms.
Sorted mail for delivery, arranging mail in delivery sequence.
Handled undeliverable mail in accordance with established procedures.
Inspected delivery vehicle prior to shift, immediately reporting problems and safety hazards to supervisors.
Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
Scanned labels on letters or parcels to confirm receipt.
Cleaned and checked over vehicle after completion of daily deliveries.
Delivered various types of mail on routes according to strict timelines.
Provided change-of-address cards and other postal forms upon customer request.
Routed all classes of mail in sequence of delivery along established route.
Assisted customers by lifting heavy packages and placing parcels by front door or garage.
Collected outgoing mail from homes and businesses to deliver to post office for processing.
Bundled mail in preparation for delivery or transportation to relay boxes.
Observed road rules, weather and road conditions and other factors to maintain safe driving record.
Separated mail to be transported to relay boxes along route for subsequent delivery.
Obtained receipts for registered and certain insured mail.
Delivered mail along prescribed route and retrieved additional mail from relay boxes.
Administrative Assistant
Texas Attorney General's Office
Houston, TX
2007.05 - 2007.08
Composed, edited and typed complex memos and reports with job-related software.
Prepared and prioritized calendars and correspondence.
Responded to customer issues to provide immediate resolution and improve retention.
Updated system to organize office documentation, maximizing efficiency and increasing productivity.
Answered phone calls and emails to provide information, resulting in effective business correspondence.
Provided secretarial and office management support while building cooperative working relationships.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
Maintained accurate department and customer records.
Sorted and distributed incoming faxes, letters and emails for office distribution.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Organized both physical and digital files and updated reports to coordinate project materials.
Education
High School Diploma -
Memorial High School
Port Arthur, TX
05.2006
Chemistry
Texas Southern University
Houston, TX
Skills
Merchandising Proficiency
Team Member Motivation
People Skills
Friendly, Positive Attitude
Problem Resolution
Microsoft Office
Good Work Ethic
Conflict Resolution
Data Management
Computer Skills
PPE Use
Timeline
Account Executive
Vestis
2023.08 - Current
Pre Sale Rep
Pepsi Bottling Group
2015.09 - Current
Third Key Manager
Dollar General
2014.11 - 2020.01
Head Grill Cook
Genghis Grill - Build Your Own Stir Fry
2013.05 - 2015.08
T.E Mail Carrier
United States Postal Service, USPS
2010.04 - 2011.09
Administrative Assistant
Texas Attorney General's Office
2007.05 - 2007.08
High School Diploma -
Memorial High School
Chemistry
Texas Southern University
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