Landy Burgos
Effort,PA
Summary
Proven to enhance guest experiences at Great Wolf Lodge through exceptional customer service and adherence to safety protocols. Skilled in equipment operation and safety awareness, demonstrating a keen ability to maintain cleanliness and uphold safety standards. Excelled in roles requiring patience, empathy, and a results-driven approach, significantly contributing to team efficiency and workplace safety.
Overview
4
4
years of professional experience
Work History
Attractions Attendant
Great Wolf Lodge
08.2023 - Current
- Delivered outstanding customer service by addressing guest concerns promptly and professionally.
- Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
- Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
Order Filler
Walmart Distribution
09.2022 - 03.2023
- Facilitated smooth operations during peak periods, effectively handling increased workload without compromising quality or timeliness of deliveries.
- Contributed to a safe working environment by adhering to strict safety protocols during all tasks.
Loader and Unloader
Ups
01.2022 - 03.2022
- Maintained workplace safety by adhering to company guidelines and promptly addressing potential hazards.
Lifeguard
Kalahari Resorts Poconos
11.2020 - 07.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Education
Reach Cyber
Harrisburg, PA05.2023
Skills
- Patience and Empathy
- Safety awareness
- Safety Procedures
- Cleanliness standards
- Upselling abilities
- Customer Service
- Equipment Operation
Timeline
Attractions Attendant
Great Wolf Lodge
08.2023 - Current
Order Filler
Walmart Distribution
09.2022 - 03.2023
Loader and Unloader
Ups
01.2022 - 03.2022
Lifeguard
Kalahari Resorts Poconos
11.2020 - 07.2021
Reach Cyber
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