Landy Menendez
Tampa,FL
Summary
Helpful Social Worker Assistant committed to protecting welfare of children and families in Ecuador. Hardworking and diplomatic individual with 5 years of hands-on experience preparing case study reports, monitoring client condition and coordinating with community organizations and services to facilitate assistance. First-rate communication skills paired with sincere desire to contribute to well-being of clients. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Regional Manager, Central Florida
Cornerstone Solutions, Inc.
Tampa, FL
11.2021 - 08.2022
- Maintained a high level of professionalism when interacting with customers or vendors in person or over phone and email communication.
- Trained staff on product knowledge, customer service techniques, sales strategies.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Monitored team progress towards achievement of goals and objectives set forth by executive management.
- Mentored team members by demonstrating best practices for sales and customer service.
- Developed and implemented strategies to increase market share in the region.
Social Worker Assistant
Alcaldia de Quito
Quito , EC
01.2020 - 08.2021
- Conducted home visits to assess client needs and provide follow-up care.
- Helped clients complete paperwork to apply for assistance programs.
- Provided emotional support to individuals, families, and groups facing difficult life situations.
- Coordinated referrals between agencies when needed to ensure continuity of care for clients.
- Collaborated with other professionals to coordinate interventions and long-term plans for clients.
- Organized community events to raise awareness of social issues affecting the local population.
Sales Team Coordinator
Dibeal Cia. Ltda.
Quito, EC
03.2016 - 12.2019
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Coached, developed and motivated team to achieve revenue goals.
- Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
- Supported sales team members to drive growth and development.
- Established group sales budget and monitored, reconciled and projected profits and losses to maximize revenue.
- Implemented strategies for optimizing customer experience while dealing with group sales queries.
Education
High School Diploma -
Ines Lauces Sanchez
Cuba07-2006
Skills
- Microsoft Access
- Customer Service
- Collaboration and Teamwork
- Family Communication
- Behavioral Management Planning
- Relationship Building
- Case Management
- Report Preparation
Affiliations
- Volunteer at SE Sharing Excess
Languages
Spanish
Native/ Bilingual
English
Full Professional
Italian
Elementary
Certification
- Hotel Administration, December/2013
- Instructor Trainer, May/2013
- Marketing of Services, December/2012
Timeline
Regional Manager, Central Florida
Cornerstone Solutions, Inc.
11.2021 - 08.2022
Social Worker Assistant
Alcaldia de Quito
01.2020 - 08.2021
Sales Team Coordinator
Dibeal Cia. Ltda.
03.2016 - 12.2019
High School Diploma -
Ines Lauces Sanchez
Similar Profiles
Rashi SinghalRashi Singhal
HR & Office Administration Specialist at Cornerstone SolutionsHR & Office Administration Specialist at Cornerstone Solutions
Faryal KhanFaryal Khan
Senior Project Consultant at Cornerstone SolutionsSenior Project Consultant at Cornerstone Solutions
Anthony ToiaAnthony Toia
Landscaper/Driver at Cornerstone SolutionsLandscaper/Driver at Cornerstone Solutions
RUSS LAINERUSS LAINE
Account Manager at Benchmark InternationalAccount Manager at Benchmark International
Chloe NunezChloe Nunez
Seaman at United States Coast Guard ReservesSeaman at United States Coast Guard Reserves