Lane Brown
Snoqualmie
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
2025
2025
years of post-secondary education
Work History
Barista
Salish Lodge & Spa
Snoqualmie
08.2023 - Current
- Prepared high-quality beverages following established recipes and procedures.
- Maintained cleanliness and organization of workstations and equipment.
- Provided exceptional customer service while taking and processing orders.
- Created a welcoming atmosphere by engaging with guests and fostering rapport.
- Followed health, safety and sanitation guidelines to pass state inspections.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Addressed and resolved customer concerns to maintain brand loyalty.
Army National Guard Infantry Soldier
Washington State Army National Guard
Snoqualmie
11.2022 - Current
- Maintained security protocols during training exercises and operational missions.
- Conducted regular inspections of facilities and equipment for safety compliance.
- Collaborated with team members to execute emergency response drills effectively.
- Reported incidents and irregularities to superiors promptly and accurately.
- Monitored access points to prevent unauthorized entry and ensure personnel safety.
- Provided situational awareness through observation and communication with team members.
- Assisted in the training of new guards on safety procedures and regulations.
- Implemented standard operating procedures during high-stress situations efficiently.
- Operated radio communication systems for coordination with co-workers and supervisors.
- Monitored surveillance equipment for suspicious activities or persons.
- Managed traffic flow throughout parking lots and other areas of the facility.
- Performed searches of people, vehicles, and buildings as required by law or policy.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
Education
Two Rivers High School
Snoqualmie, WASkills
- Beverage preparation
- Customer service
- Cleaning procedures
- Point of sale
- Security protocols
- Emergency response
- Equipment inspection
- Situational awareness
- Radio communication
- Safety compliance
- Conflict resolution
- Assessing risks
- Weaponry maintenance
- First aid proficiency
Timeline
Barista
Salish Lodge & Spa
08.2023 - Current
Army National Guard Infantry Soldier
Washington State Army National Guard
11.2022 - Current
Two Rivers High School