Lane Martin
Albuquerque
Summary
Hardworking and energetic server with a background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to enhancing customer satisfaction by delivering memorable dining experiences.
Overview
7
7
years of professional experience
2015
2015
years of post-secondary education
1
1
Certification
Work History
Server/ Bartender
Twin Peaks
Albuquerque
03.2023 - Current
- Provided excellent customer service in a fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of tables and dining area.
- Maintain bar top while making custom drinks
- Exceptional customer service and genuine connection with guests
- Sponsored by Twin Peaks to run Boston Marathon 2025
- Upsold menu items to increase guest satisfaction and restaurant revenue.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Ten 3
Albuquerque
03.2021 - 03.2023
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently to ensure timely delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Trained new servers on menu items and service procedures effectively.
- Handled cash transactions and processed payments accurately at the register.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stocked service areas with supplies during slow periods.
Server
Texas Roadhouse
Albuquerque
03.2018 - 03.2021
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and beverage orders efficiently to ensure timely delivery.
- Maintained cleanliness and organization of dining area and service stations.
- Provide Legendary customer service
- Extensive knowledge of menu, drinks, specials
- Worked through the Covid pandemic
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Education
Moriarty High School
Moriarty, NMSome College (No Degree) - General Studies
University of New Mexico
Albuquerque, NMSkills
- Customer service
- POS operation
- Menu knowledge
- Cash handling
- Order management
- Team collaboration
- Upselling techniques
- Time management
- Food safety compliance
- Effective communication
- Problem solving
- Tableside etiquette
- Task prioritization
- Wine pairing
- Menu memorization
- Allergy awareness
- Safe food handling
- Strong work ethic
- Reliability
Certification
- Alcohol server license
- Food and beverage handling license
Accomplishments
- Boston Marathon 2025
Affiliations
- Devoted mother
- Marathon runner
- Soccer player
- Health advocate
Languages
English
Full Professional
References
References available upon request.
Timeline
Server/ Bartender
Twin Peaks
03.2023 - Current
Server
Ten 3
03.2021 - 03.2023
Server
Texas Roadhouse
03.2018 - 03.2021
Moriarty High School
Some College (No Degree) - General Studies
University of New Mexico