Lane Parrett
Globe,AZ
Overview
2
2
years of professional experience
Work History
Registration Receptionist
Cobre Valley Regional Medical Center
Globe, AZ
01.2021 - 09.2021
- Greeted visitors entering establishment to determine nature and purpose of visit.
- Registered patients, verified insurance information, collected copayments, and deductibles.
- Verified patient demographic information and updated records accordingly.
- Entered patient data into computer systems accurately and efficiently.
- Scanned documents into electronic filing systems for easy retrieval.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Ensured compliance with HIPAA regulations regarding patient confidentiality and privacy laws.
Patient Referral Coordinator
Cobre Valley Regional Medical Center
Globe, AZ
01.2021 - 09.2021
- Assisted in the coordination of patient referrals to other medical providers.
- Screened incoming requests for referrals, verifying accuracy of information and eligibility requirements.
- Facilitated communication between patients and healthcare teams, acting as a primary point of contact.
- Communicated with patients regarding their referral status, providing updates when necessary.
- Maintained a database of referral information and tracked referrals received and sent out.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Established positive interactions with patients for enhanced care outcomes.
Patient Scheduling Coordinator
Cobre Valley Regional Medical Center
Globe, AZ
01.2021 - 09.2021
- Scheduled and confirmed patient appointments and consultations.
- Updated patient information in databases and adhered to confidentiality requirements.
- Compiled and coded patient information or data in appropriate computer system.
- Coordinated appointments with customers and staff members according to availability.
- Answered telephones and directed calls to the appropriate medical or administrative staff.
- Managed appointment cancellations and rescheduling.
- Reviewed insurance information with patients and processed copays.
- Handled incoming calls and inquiries from patients, providing timely and accurate information.
- Updated patient records with appointment and billing information.
- Followed up with patients and confirmed appointments.
Server
AMF Bowling Lanes
Tempe, AZ
09.2019 - 04.2020
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Bachelor of Science - Conservation Biology And Ecology
Arizona State University
Tempe, AZ05-2025
Associate of Science - Biology
Chandler-Gilbert Community College
Chandler, AZ05-2020
High School Diploma -
Globe High School
Globe, AZ05-2018
Skills
- Accurate and detail-oriented
- Effective data analysis and problem-solving
- Effective verbal and written communication
- Proficient in the use of Microsoft Office applications, including Word, Excel, and PowerPoint
- Strong organizational skills, and the ability to work well under pressure
- Ability to collaborate and work effectively in a team environment
Timeline
Registration Receptionist
Cobre Valley Regional Medical Center
01.2021 - 09.2021
Patient Referral Coordinator
Cobre Valley Regional Medical Center
01.2021 - 09.2021
Patient Scheduling Coordinator
Cobre Valley Regional Medical Center
01.2021 - 09.2021
Server
AMF Bowling Lanes
09.2019 - 04.2020
Bachelor of Science - Conservation Biology And Ecology
Arizona State University
Associate of Science - Biology
Chandler-Gilbert Community College
High School Diploma -
Globe High School