Lane Reinking
Sultan
Summary
Sales associate with the ability to jump into different areas of the store to assist customers with projects and use systems to help find product, fulfill orders, and manage inventory counts to assure they are accurate.
Overview
2
2
years of professional experience
Work History
Sales Associate
Home Depot
07.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
No Degree - Welding
Everett Community College
Everett, WASkills
- Customer service
- Time management
- Problem-solving skills
- Teamwork and collaboration
- Listening skills
- Verbal/written communication
- Store opening and closing
- Product sales
- Order processing
- Professional demeanor
- Stocking and receiving
Timeline
Sales Associate
Home Depot
07.2023 - Current
No Degree - Welding
Everett Community College
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