Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
HONORS & AWARDS
Timeline
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Lane Tester

Fleetwood,NC

Summary

I bring 25+ years of proactive and goal-oriented professional with excellent time management and problem-solving skills for retail sales, technical support. I am known for reliability and adaptability, with swift capacity to learn and apply new skills. I am also committed to leveraging these qualities to drive success, executing and contribute to

execute diagnostics, repairs, and maintenance of various systems and equipment.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Retail Merchandiser

Jacent
Cinnaminson, New Jersey, United States
09.2025 - Current
  • Maintained strong vendor relationships to facilitate timely product replenishment and promotional support
  • Organized and maintained displays to achieve clean and appealing product layouts
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays

Transit Bus & Paratransit Driver

AppalCart
Boone, North Carolina, United States
10.2024 - Current
  • Ensured timely and safe transportation for passengers with disabilities and elderly individuals
  • Demonstrated flexibility in adapting to changing schedules, route assignments, and passenger requirements as needed to maintain quality of service
  • Operated transit buses safely through various routes, ensuring timely arrivals and departures

Evening Manager

Food Lion
Boone, North Carolina, United States
08.2024 - 06.2025
  • Supervised evening operations to ensure efficient workflow and optimal team performance.
  • Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels
  • Fostered a supportive work environment that encouraged teamwork while empowering individual employees

General Manager

A Cleaner World
Boone, North Carolina, United States
06.2023 - 07.2024
  • Oversaw daily cleaning operations, ensuring high standards of cleanliness and safety compliance
  • Managed budgets effectively, tracking expenses and making necessary adjustments to maintain fiscal responsibility
  • Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels

Store Manager

Office Depot Inc
Sheboygan, WI
11.2022 - 06.2023
  • Led daily store operations to ensure optimal customer service and efficient workflow
  • Managed inventory levels and implemented replenishment strategies to reduce stock shortages
  • Trained and mentored team members on sales techniques and product knowledge

Store Manager

Dollar General
Vilas, NC
02.2022 - 11.2022
  • Oversaw cash management processes, ensuring accuracy in register operations and financial reporting
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
  • Expedited product restocking during peak hours to minimize empty shelf spaces and maximize sales opportunities

Operations Manager

Lowes Home Improvment
Banner Elk, NC
05.2021 - 02.2022
  • Oversaw daily warehouse operations, ensuring compliance with safety standards and efficient workflow
  • Managed resources effectively to avoid unnecessary delivery delays
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration

General Manager

Advance Auto Parts
Denver, NC
08.2020 - 02.2021
  • Advised customers on appropriate parts selection based on their specific needs and vehicle requirements
  • Managed daily operations of the auto parts department, maintaining efficiency across all tasks
  • Conducted regular inventory audits to ensure accuracy of on-hand parts & accessories

Zone Manager

RGIS Inventory
Sioux Falls, SD
10.2019 - 08.2020
  • Led audit teams to evaluate and report accuracy of product on-hands for contracted companies
  • Worked effectively in fast-paced and deadline-driven environment that required 3-50 person inventory count teams for a (4) state territory
  • Hired, tailored learning and delivered technical training programs for new hires

District Manager

Family Dollar
Sioux Falls, SD
03.2018 - 01.2020
  • Oversaw daily operations across multi-unit locations to ensure support company policies and standards and drive sales
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district

District Manager

GameStop
Lansing, MI
08.2012 - 03.2018
  • Led sales and operational company strategies across (15) multiple locations to drive video game sales, trades and customer satisfaction
  • Led a successful sales team by providing motivational coaching and performance-based incentives
  • Coordinated complex travel itineraries for daily store visits, territory & corporate meetings, ensuring store execution of new initiatives and drive sales and customer satisfaction

Sales Manager

Best Buy
Roanoke, VA
07.2000 - 07.2012
  • Led sales department supervisor team to achieve revenue growth and new technology sales
  • Executed training of product knowledge and sales techniques
  • Fostered strong relationships with customers, enhancing customer loyalty, branding and retention

Education

Bachelor of Science - Industrial Technology

Appalachian State University
Boone, North Carolina, United States
08-1995

Diploma -

Watauga High School
Boone, North Carolina, United States
06-1987

Skills

  • Visual merchandising
  • In-store support
  • Brand presentations
  • Customer service
  • Time management
  • Teamwork and collaboration
  • Sales support
  • Staff training
  • Multitasking Abilities
  • Hand and power tool operation
  • Detail-oriented
  • Analytical thinking
  • Adaptability
  • Problem-solving aptitude

Certification

MECP Certification (2002)

LANGUAGES

English - Fluent

HONORS & AWARDS

District 145 Roadshop SM Quarter MVP (1997), D145 #1 Roadshop sales FY1997, D42 SIM Q3&Q4 Sales MVP (445), 1st district in BB with Sales & Installers with 100% MECP, D42 Media Achievers (2004), D42 Partner MVP (2005)

Timeline

Retail Merchandiser

Jacent
09.2025 - Current

Transit Bus & Paratransit Driver

AppalCart
10.2024 - Current

Evening Manager

Food Lion
08.2024 - 06.2025

General Manager

A Cleaner World
06.2023 - 07.2024

Store Manager

Office Depot Inc
11.2022 - 06.2023

Store Manager

Dollar General
02.2022 - 11.2022

Operations Manager

Lowes Home Improvment
05.2021 - 02.2022

General Manager

Advance Auto Parts
08.2020 - 02.2021

Zone Manager

RGIS Inventory
10.2019 - 08.2020

District Manager

Family Dollar
03.2018 - 01.2020

District Manager

GameStop
08.2012 - 03.2018

Sales Manager

Best Buy
07.2000 - 07.2012

Bachelor of Science - Industrial Technology

Appalachian State University

Diploma -

Watauga High School
Lane Tester