Lane Williams
East Helena,MT
Summary
Promotes a culture of efficiency and productivity, enabling team members to exceed business targets. Focuses on enhancing customer satisfaction through high-quality, organized product offerings. Proven leader with strong conflict management and organizational skills, recognized for exceptional productivity in grocery management. Specializes in inventory management, customer service, and team leadership to ensure seamless store operations.
Overview
8
8
years of professional experience
Work History
Grocery Manager
Safeway
Helena, MT
11.2021 - Current
- Managed daily operations and staff scheduling for the grocery department, ensuring efficiency and productivity.
- Implemented safety procedures to create a secure shopping environment.
- Recruited and trained employees while conducting evaluations and disciplinary actions as needed.
- Resolved customer complaints promptly, enhancing satisfaction and fostering loyalty.
- Distributed tasks to employees and monitored completion within expected time frames.
- Oversaw store operations, including opening and closing procedures.
- Analyzed financial records to identify improvement opportunities within the store.
- Coordinated day-to-day operations with staff members to maintain seamless workflow.
Inventory Control Clerk
Albertsons
Helena, MT
08.2021 - 11.2021
- Processed incoming shipments and verified accuracy against purchase orders.
- Conducted regular cycle counts to maintain accurate inventory records.
- Communicated with suppliers to resolve discrepancies in shipments and orders.
- Received, checked in, and stocked merchandise throughout the store, helped maintain store inventory levels, and assisted with orderliness and cleanliness of sales floor and stock room.
Meat Cutter
Albertsons
Helena, MT
09.2017 - 08.2021
- Assist customers with product selection and provide cooking advice.
- Ensure compliance with health and safety regulations in meat handling.
- Received and inspected incoming shipments of fresh and frozen meats to ensure product quality.
- Maintained fully stocked retail shelves while rotating perishable products to prevent expiration and waste.
Education
High School Diploma -
Capital High School
Helena, MT06-2017
Some College (No Degree) -
Helena College
Helena, MTSkills
- Inventory management
- Staff scheduling
- Customer service
- Financial analysis
- Safety compliance
- Employee training
- Friendly and positive
- Interpersonal and written communication
Accomplishments
- Completion of the Albertsons management development course
- Highest Net profit Grocery department in Quarter 3 and 4 in 2024
Timeline
Grocery Manager
Safeway
11.2021 - Current
Inventory Control Clerk
Albertsons
08.2021 - 11.2021
Meat Cutter
Albertsons
09.2017 - 08.2021
High School Diploma -
Capital High School
Some College (No Degree) -
Helena College