Lane Woollen
Midlothian
Summary
Dynamic professional with a proven track record at Southwest Airlines, adept in analytical thinking and team collaboration. Excelled in effective communication and strategic project management. Demonstrated expertise in supply chain management and Microsoft Excel, achieving high-quality results and establishing strong customer relationships. All of these qualities where instrumental in winning the Southwest Airlines Champions Award which is awarded to a worker who goes above and beyond the every day tasks to help not just the Team but the Company as a whole.
Overview
18
18
years of professional experience
Work History
Repair Analyst
Southwest Airlines
09.2022 - Current
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
Material Specialist
Southwest Airlines
09.2019 - 09.2022
- Trained employees on equipment operation and safety protocols.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Managed day-to-day operations of warehouse, freight shipments, returns, and transfers.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
Customer Service Representative
Main Street Gym
01.2015 - 09.2019
- Helped construct quarterly schedule's for hourly employees
- Managed payroll for all fitness instructors on a monthly basis
- Delegated daily duties such as cleaning, clerical work, tours of the facility and membership opportunities
- Had vast knowledge of all pricing options that was offered
Business Owner, Lawncare
Self Employed
06.2007 - 08.2015
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Education
High School Diploma -
Navarro Junior College
Midlothian, TX01-2014
Skills
- Microsoft office
- Analytical thinking
- Microsoft Excel
- Time management
- Team collaboration and leadership
- Project management
- Critical thinking
- Supply chain management
- Warehouse operations
- Supply chain distribution
- Strategic sourcing
- Relationship building
Timeline
Repair Analyst
Southwest Airlines
09.2022 - Current
Material Specialist
Southwest Airlines
09.2019 - 09.2022
Customer Service Representative
Main Street Gym
01.2015 - 09.2019
Business Owner, Lawncare
Self Employed
06.2007 - 08.2015
High School Diploma -
Navarro Junior College
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