- Getting involved in local advocacy groups to promote positive change in the community
- Dancing
- Offering time and support to shelters for the homeless, women, and animals
- Martial Arts
- Knitting and Crocheting
Laney Lish
Murray
Summary
Compassionate mental health technician skilled in de-escalation techniques and individualized care planning. Committed to enhancing patient well-being through effective collaboration and stress reduction strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Mental Health Technician
Eva Carlston Academy
Murray, UT
07.2025 - Current
- Monitored patient behavior to ensure safety and adherence to treatment plans.
- Assisted in developing individualized care plans based on patient needs and goals.
- Collaborated with multidisciplinary teams to enhance patient support and intervention strategies.
- Conducted therapeutic activities that promoted emotional well-being and social skills development.
- Documented patient progress accurately in electronic health records for continuity of care.
- Trained and mentored new staff on best practices in mental health support and crisis management.
- Led crisis intervention initiatives, ensuring timely response to behavioral emergencies and de-escalation techniques.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Car Salesperson
Murdock Chevrolet
Woods Cross, UT
11.2024 - 07.2025
- Developed strong customer relationships to enhance satisfaction and loyalty.
- Demonstrated in-depth knowledge of vehicle features and financing options to assist buyers.
- Conducted vehicle presentations, effectively showcasing benefits and addressing customer inquiries.
- Collaborated with finance team to streamline loan processing, improving turnaround time for customers.
Correctional Officer
Utah Department Of Corrections
Salt Lake City, UT
08.2024 - 11.2024
- Supervised inmate activities to ensure compliance with regulations and maintain safety within facility.
- Conducted regular inspections of housing units and common areas for security breaches or contraband.
- Responded to emergencies, utilizing de-escalation techniques to manage volatile situations effectively.
- Maintained accurate records of inmate behavior and incidents, ensuring accountability and transparency.
- Collaborated with medical staff to address health needs of inmates while adhering to confidentiality standards.
Cleaning Technician
Capital Cleaning SLC INC.
Salt Lake City, UT
01.2023 - 06.2024
- Supervised daily cleaning operations, ensuring adherence to safety protocols and company standards.
- Trained and mentored new cleaning staff on efficient cleaning techniques and equipment usage.
- Implemented quality control measures to enhance service delivery and customer satisfaction.
- Developed training materials that improved team efficiency and streamlined onboarding processes.
- Conducted inventory management for cleaning supplies, optimizing resource allocation and reducing waste.
- Resolved customer feedback promptly, fostering positive relationships and repeat business opportunities.
- Evaluated team performance regularly, providing constructive feedback to promote professional growth.
Assistant Manager
My World Discovery Museum
Pocatello, ID
07.2022 - 01.2023
- Led daily operations of educational programs, enhancing visitor engagement and satisfaction.
- Developed training materials for staff, fostering knowledge retention and performance improvement.
- Coordinated special events and exhibitions, ensuring seamless execution and enhanced visitor experiences.
- Collaborated with cross-functional teams to streamline processes, improving overall operational efficiency.
- Managed inventory of educational materials, ensuring availability and compliance with safety standards.
- Mentored junior staff members, promoting a culture of continuous learning and professional development.
Waitress
Texas Roadhouse
Pocatello, ID
11.2021 - 06.2022
- Provided exceptional customer service in high-volume dining environment.
- Coordinated with kitchen staff to ensure timely food delivery.
- Assisted in training new team members on restaurant procedures.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed customer payments efficiently using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly and professionally.
- Collaborated with management to improve service workflows and efficiency.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Caregiver
Acumen
Pocatello, ID
01.2020 - 05.2022
- Provided compassionate support to clients with daily living activities and personal care needs.
- Assisted in creating individualized care plans tailored to client preferences and requirements.
- Monitored and documented clients' health status, reporting changes to healthcare professionals promptly.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Sales Associate
Hobby Lobby
Pocatello, ID
08.2019 - 12.2020
- Assisted customers in product selection, enhancing shopping experience and driving sales.
- Operated cash register efficiently, ensuring accurate transactions and excellent customer service.
- Maintained organized store displays, promoting merchandise visibility and accessibility.
- Collaborated with team members to restock inventory, optimizing product availability on sales floor.
- Generated engaging product presentations, attracting customer interest and increasing sales potential.
- Implemented loss prevention strategies to minimize shrinkage and ensure asset security.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
Education
Nursing
Brigham Young University-Idaho
Rexburg, IDHigh School Diploma -
Highland High School
Pocatello, ID05.2020
Skills
- De-escalation techniques
- Behavior observation
- Stress reduction techniques
- Suicide prevention
- Medication administration
Certification
- Food Handlers License
- CPR Certified
Interests
Timeline
Mental Health Technician
Eva Carlston Academy
07.2025 - Current
Car Salesperson
Murdock Chevrolet
11.2024 - 07.2025
Correctional Officer
Utah Department Of Corrections
08.2024 - 11.2024
Cleaning Technician
Capital Cleaning SLC INC.
01.2023 - 06.2024
Assistant Manager
My World Discovery Museum
07.2022 - 01.2023
Waitress
Texas Roadhouse
11.2021 - 06.2022
Caregiver
Acumen
01.2020 - 05.2022
Sales Associate
Hobby Lobby
08.2019 - 12.2020
Nursing
Brigham Young University-Idaho
High School Diploma -
Highland High School