Dedicated assistant manager with a focus on team development and operational efficiency. Known for effective communication and training abilities, successfully enhancing team performance and customer experiences in high-traffic environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Manager
Castle Gardens Pool Association
Livonia, MI
04.2023 - Current
Managed schedule for staff, ensuring adequate coverage during peak hours and events.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Oversaw maintenance schedules for pool facilities, ensuring compliance with safety regulations.
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Custodial Worker
Our Lady of Victory
Northville, MI
02.2025 - Current
Operated cleaning equipment to maintain cleanliness and sanitation in facilities.
Collaborated with team members to optimize workflow and enhance service delivery.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Contributed to a positive work environment through consistent punctuality, reliability, and professionalism.
Concessions Worker
Central City Dance
Canton, MI
09.2023 - 05.2025
Operated concession stands, ensuring timely service and customer satisfaction.
Trained new staff on food safety protocols and cash register operation.
Handled cash transactions accurately while maintaining a balanced register.
Education
Bachelor of Science - Psychology, Criminal Justice
Michigan State University
East Lansing, MI
05-2029
Skills
Team leadership
Time management
Verbal and written communication
Staff training and development
Accomplishments
Supervised team of 40 staff members.
Certification
CPR and First Aid
Timeline
Custodial Worker
Our Lady of Victory
02.2025 - Current
Concessions Worker
Central City Dance
09.2023 - 05.2025
Assistant Manager
Castle Gardens Pool Association
04.2023 - Current
Bachelor of Science - Psychology, Criminal Justice