Lang Nguyen
San Diego,CA
Summary
Gifted at managing busy schedules, organizing projects and providing stellar administrative support to executive team. Analyzes, prioritizes and completes tasks with professionalism and sound judgment.
Overview
13
13
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
ADU Geeks
San Diego, CA
01.2025 - Current
- Communicated with internal teams to facilitate project updates and deadlines.
- Organized corporate events and conferences, ensuring all logistics were handled.
- Maintained confidential files and sensitive information with discretion.
- Drafted and edited correspondence for internal and external communications.
- Assisted in preparing presentations and reports for board meetings.
Manager
Empire Beauty
San Diego, CA
08.2017 - 08.2021
- Managed daily store operations and ensured adherence to company policies.
- Supervised staff scheduling and maintained optimal staffing levels for customer service.
- Trained new employees on store procedures and customer engagement techniques.
- Monitored inventory levels and coordinated restocking of merchandise as needed.
- Implemented visual merchandising strategies to enhance product displays in-store.
- Resolved customer complaints and provided effective solutions to ensure satisfaction.
Assistant Manager
Brookstone
San Diego, CA
01.2015 - 02.2017
- Coordinated employee schedules to optimize staffing levels and service efficiency.
- Oversaw inventory management, ensuring product availability and organization.
- Trained new staff on customer service standards and operational procedures.
- Resolved customer inquiries and concerns, promoting a positive shopping experience.
Sales Integration Specialist
Nordstrom
San Diego, CA
03.2013 - 12.2014
- Managed vendor relationships to enhance integration capabilities and support.
- Participated in strategic planning sessions to align technology initiatives with business goals.
- Evaluated customer requirements and created solutions to meet their needs in a timely manner.
- Reviewed project requirements to identify customer expectations and resources needed to meet goals.
Skills
- Fluent in Vietnamese
- Project management
- Data analysis
- Strong written and oral communication
- Workflow optimization
- Customer relationship management
- Problem solving
Timeline
Executive Assistant to the Chief Executive Officer
ADU Geeks
01.2025 - Current
Manager
Empire Beauty
08.2017 - 08.2021
Assistant Manager
Brookstone
01.2015 - 02.2017
Sales Integration Specialist
Nordstrom
03.2013 - 12.2014