LANI LANDEZ
Marysville,KS
Summary
A professional and dedicated team player experienced in overseeing operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking new position with exciting challenges where great skills will be valued.
Overview
14
14
years of professional experience
Work History
INSURANCE MANAGER
AFLAC
10.2023 - Current
- Ability to prioritize, schedule, and manage my tasks and time efficiently with attention to detail
- Build and maintain relationships daily while doing business to business, setting up appointments or customer care
- Engage with a diverse client base through face-to-face contact, appointments, phone, email and direct mail multiple times per day
- Executes and manages all administrative work and inventory for running my own business
- Learn in house training and use in the field of our proven sales system
- Present and sell exclusive company products to new and existing customers
- Prospect and contact potential customers via face to face, phone, or email
- Set and meet sales goals
- Self-motivated with excellent time management
- Works collaboratively with other AFLAC employees as well as customers.
INSIDE SALES PROFESSIONAL
VOSAIC
08.2022 - 09.2023
- Ability to prioritize, schedule, and manage my tasks and time efficiently with attention to detail
- Build and maintain relationships daily while doing business to business or setting up appointments
- Executes all administrative work for running my own business
- Present and sell exclusive company product to new and existing customers
- Prospect and contact potential customers via phone calls and emails
- Reaching out to potential clients through all marketing channels, including marketing website, social media, networking, and consultative sales
- Securing new business and maintaining existing relationships
- Self-motivated with excellent time management.
INSURANCE MANAGER
FAMILY HERITAGE
08.2021 - 11.2022
- Ability to prioritize, schedule, and manage my tasks and time efficiently with attention to detail
- Build and maintain relationships daily while doing business to business, setting up appointments or customer care
- Engage with a diverse client base through face-to-face contact, appointments, phone, email and direct mail multiple times per day
- Establish accounts and service accounts
- Executes and manages all administrative work and inventory for running my own business
- Learn in house training and use in the field of our proven sales system
- Manage, recruit, and train new hires
- Present and sell exclusive company products to new and existing customers
- Provide excellent customer service to over 350 families
- Provide administrative support and leadership to the Family Heritage team
- Prospect and contact potential customers
- Reach out, engage and secure candidates for Insurance Sales Professional Role
- Self-motivated with excellent time management
- Set and meet sales goals by deadlines
- Works collaboratively with other Family Heritage employees as well as customers.
ASSISTANT RETAIL STORE MANAGER
TRI-COUNTY ASSOCIATION
07.2020 - 11.2021
- Address questions from customers and our staff regarding balances due, non-payment consequences, billing schedules, Nex-Tech Wireless or TCT related questions
- Assist with trouble shooting or repairing on cell phones and electronics
- Balance cash drawers daily and review the accuracy of payments posted
- Build and maintain relationships daily while customers come into our business and over the phone
- Drive sales with all retail items and cellular services
- Engage with a diverse client base through face-to-face contact, appointments, phone, email and direct mail multiple times per day
- Establish accounts and service accounts
- Executes and manages all administrative work and inventory for TCT
- Provide excellent customer service and look for products and services to offer in areas we serve
- Receipt of payments for Nex-Tech Wireless or TCT service fees
- Receipt of deposit and reconciliation of Costguard and Elations
- Self-motivated with excellent time management
- Set and meet sales goals by deadlines
- Work collaboratively with other TCT employees as well as customers
- Write quotes, meet sales goals, complete inventory and cash handling.
CODE AND ZONING INSPECTOR
MANHATTAN FIRE DEPARTMENT
02.2019 - 04.2020
- Administer City Ordinances relating to health, safety and protection of residents and their property
- Build and maintain relationships daily while conducting property maintenance and equipment inspections throughout city limits by providing knowledge, trust and commitment
- Engage with a diverse client base through face-to-face contact, appointments, phone, email and direct mail multiple times per day
- Process, maintain and manage all ordinance violation notifications and inspection report
- Resolve conflict through mediation and negotiation in a timely manner for a positive resolution for all
- Work collaboratively with other city employees as well as tenants, landlords and business owners.
TECHNICAL WRITER
LANDOLL CORPORATION
09.2013 - 11.2018
- Contact vendors and manufactures as needed for support in resolving maintenance and project issues
- Create and distribute all safety educational materials
- Develop and produce Educational, Instructional Parts, Service and Operator Manuals for Landoll Corporation products
- Improve project productivity and quality by anticipating and eliminating potential delays through planning and coordination of labor, parts, material, tools and equipment access
- Investigate, analyze and provide solutions for client requests with the ability to prioritize and complete work on time
- Provide training for new employees in Programming and Technical Writing program
- Work as a team with Supervisors and Operations.
HEAT SEAL DIVISION SUPERVISOR
ASH CITY
09.2010 - 10.2011
- Color match and transform different logos for print, manage workflow production, inventory and staff
- Conduct tour group discussions informing about the products produced
- Contact vendors and manufacturers as needed for support in resolving maintenance and project issues
- Implement the Heat Seal department for the Lenexa location
- Improve project productivity and quality by anticipating and eliminating potential delays through planning and coordination of labor, parts, material, tools and equipment access
- Manage Employees, develop and support all training materials for internal and external education
- Train all employees to develop print department
- Work as a team with Supervisors and Operations.
Education
ASSOCIATES DEGREE - Graphic Design & Commercial
Skills
- Adobe Suite
- Adobe Frame Maker 2017
- Adobe Photoshop
- Adobe CS5
- Adobe Illustrator 13
- Adobe PageMaker 10
- Adobe Bridge
- Design & Video
- CorelDraw X8
- Camtasia 9
- QuarkXPress
- Experience with both MAC & PC
- Microsoft Office
- Word
- Excel
- Teams
- Visio
- Other Computer Skills
- SalesForce
- Drift
- Compulink
- AS400
- Scancode
- Power Link 9
- Maxim eyes
- Optimeyes
- Roland Versawork
- Risk Analysis
- Staff Recruitment and Hiring
- Claims Management
- Audit Coordination
- Industry Trends
- Proactive and Focused
- Relationship Building
- Data Analysis
- Compliance Assessment
- Business Relationship Management
Activities
- Praise Fest 2019, 2020, 2021, 2022, 2023
- Skyfest 2023
- Wrestling, Cross Country, Tackle football
- Marysville Christian Fellowship /New Hope Church 2022 & 2023 Kids Ministry
- University Christian Church 2019, 2020, 2021, 2022
- Manhattan Fire Department Community Open House
- Flint Hills Home Show
References
References available upon request.
Timeline
INSURANCE MANAGER
AFLAC
10.2023 - Current
INSIDE SALES PROFESSIONAL
VOSAIC
08.2022 - 09.2023
INSURANCE MANAGER
FAMILY HERITAGE
08.2021 - 11.2022
ASSISTANT RETAIL STORE MANAGER
TRI-COUNTY ASSOCIATION
07.2020 - 11.2021
CODE AND ZONING INSPECTOR
MANHATTAN FIRE DEPARTMENT
02.2019 - 04.2020
TECHNICAL WRITER
LANDOLL CORPORATION
09.2013 - 11.2018
HEAT SEAL DIVISION SUPERVISOR
ASH CITY
09.2010 - 10.2011
ASSOCIATES DEGREE - Graphic Design & Commercial
Similar Profiles
Angela SycksAngela Sycks
Benefits Advisor at AFLACBenefits Advisor at AFLAC
Kandi McIntyreKandi McIntyre
Lead Sales Associate at AflacLead Sales Associate at Aflac
Quentin FosterQuentin Foster
Benefits Advisor at AflacBenefits Advisor at Aflac
Lisa V. LambertLisa V. Lambert
Field Sales Agent at AflacField Sales Agent at Aflac
Shelly SlupianekShelly Slupianek
Outpatient Clinic Nurse Manager at Community Memorial HealthcareOutpatient Clinic Nurse Manager at Community Memorial Healthcare