Scott Randazzo
Orange,CA
Summary
Detail-oriented Workday HCM Analyst in training with a strong background in HRIS systems, benefits administration, and data analytics. Over 10 years of experience supporting HR operations, employee benefits, and system implementations across higher education, finance, and insurance industries. Adept at managing configuration, process documentation, testing, and reporting to drive data accuracy and operational efficiency. Currently pursuing Workday HCM certification and passionate about optimizing human capital processes through technology.
Overview
25
25
years of professional experience
3
3
Certification
Work History
Benefits Advisor
Aflac
03.2025 - Current
- - Licensed in Life and Health Insurance for California.
- - Advise employers on cost-effective benefit and enrollment solutions that align with workforce goals.
- - Conduct employee education sessions and manage client relationships to ensure satisfaction and compliance.
- - Ranked #1 in Annualized Premiums for two of the first ten weeks in the LA/OC region.
Shared Services Specialist
West Virginia University
12.2019 - 10.2022
- - Provided Tier 2 HRIS and Salesforce support to streamline HR operations and service requests.
- - Collaborated with HR teams to test, implement, and train users on new system features and workflows.
- - Processed HR transactions and maintained data integrity across payroll and benefits systems.
- - Developed reporting dashboards and maintained intranet resources to improve self-service efficiency.
Leadership & Organization Development Coordinator
07.2018 - 12.2019
- - Administered and enhanced LMS and HR systems, managing data, user access, and reporting.
- - Designed and executed training programs aligned with organizational performance goals.
- - Supported change management initiatives by documenting processes and creating communication materials.
HR Assistant
05.2017 - 06.2018
- - Supported onboarding, benefits enrollment, and employee data updates for university staff.
- - Ensured compliance with FERPA and HIPAA across HR processes and records.
Retirement Software Consultant
TIAA-CREF
11.2006 - 05.2008
- - Supported implementation and conversion of retirement plan management systems.
- - Tested, documented, and trained end users on new workflows and software features.
- - Resolved system discrepancies and contributed to data validation and audit readiness.
Benefits Specialist & Compliance Analyst
Union Bank
05.2001 - 11.2006
- - Administered employee benefits and 401(k) plans, processing payrolls and compliance reports.
- - Prepared and validated IRS reporting (Forms 5330, 5500) with 99% accuracy.
- - Recognized for exceptional work during system conversions and regulatory audits.
Education
Master of Science - Sport Management
West Virginia University
Morgantown, WV12-2017
Bachelor of Science - Business Administration (Information Systems)
California State University of Monterey Bay
Seaside, CA06-2016
Skills
- Workday HCM administration
- Advanced Excel skills
- Process improvement
- User access control
- Workflow optimization
- Business administration
- Administrative support
- Technical support
- Operations management
- Data analysis
- Report generation
- New hire onboarding
Certification
- - Workday basic series – Completed (2025)
- - Salesforce Certified Administrator 2024
- - Licensed Life and Health Insurance Agent – California 2025
Timeline
Benefits Advisor
Aflac
03.2025 - Current
Shared Services Specialist
West Virginia University
12.2019 - 10.2022
Leadership & Organization Development Coordinator
07.2018 - 12.2019
HR Assistant
05.2017 - 06.2018
Retirement Software Consultant
TIAA-CREF
11.2006 - 05.2008
Benefits Specialist & Compliance Analyst
Union Bank
05.2001 - 11.2006
Master of Science - Sport Management
West Virginia University
Bachelor of Science - Business Administration (Information Systems)
California State University of Monterey Bay