LaNia Pauling
Newport news,VA
Summary
Led initiatives to enhance customer satisfaction through effective communication and problem-solving. Fostered a welcoming environment that encouraged customer engagement. Developed professional skills while supporting team objectives in a dynamic setting.
Overview
5
5
years of professional experience
Work History
retail sales associate
Busch Gardens
Williamsburg, VA
03.2021 - Current
- The job included: Money handling, customer service, shelf stocking, and Cleaning
Education
B.F.A - undefined
Old Dominion University
Norfolk, VA01.2027
Diploma - undefined
Kecoughtan
Hampton, VA01.2023
Skills
- Applied analytical skills to troubleshoot issues and implement effective solutions for improved efficiency
- Leveraged creative thinking to develop engaging concepts and strategies for various initiatives
- Facilitated customer satisfaction through effective communication and problem-solving strategies
- Led design initiatives utilizing Adobe Photoshop, Illustrator, and InDesign to enhance brand identity Oversaw project timelines and coordinated with cross-functional teams to achieve design objectives Drove creative solutions that aligned with strategic marketing goals
- Oversaw typing and data entry processes to ensure accuracy and efficiency Coordinated with team members to streamline document preparation and improve workflow Led initiatives to enhance typing speed and accuracy across the team
- Utilized Microsoft software to streamline workflows and improve efficiency
- Facilitated team adaptability by implementing flexible strategies to meet evolving project demands Championed a culture of reliability, resulting in consistent project delivery and enhanced team trust Mentored junior staff to foster a dependable work environment and improve team cohesion
- Maintained an optimistic outlook to enhance team morale and productivity
- Facilitated team leadership initiatives to foster a productive and motivated work environment
- Oversaw implementation of opening and closing procedures to enhance operational workflows Coordinated with team members to ensure adherence to best practices Mentored new employees on procedural standards and expectations
LANGUAGES
English - fluent/native
Spanish - intermediate
Specializations
- Creating art
- Artist - specializing in graphic design and sketching.
Timeline
retail sales associate
Busch Gardens
03.2021 - Current
B.F.A - undefined
Old Dominion University
Diploma - undefined
Kecoughtan