Lanice Jordan
Summary
Self-motivated Import Coordinator well-educated in customs regulations compliance and shipment categorization. A diligent professional with a background computing international fees for shipments. Ready for a new role working as part of a highly talented international logistics team.
Overview
11
11
years of professional experience
Work History
Customs brokerage import coordinator
UWL INC
03.2026 - Current
- Coordinated import documentation and compliance with international regulations.
- Analyzed import data to ensure accuracy and compliance standards.
- Coordinated with customs brokers to confirm freight had accurate duties applied and bills of lading were properly shipped.
- Completed accurate US customs filings with secure communications.
- Managed shipment tracking and logistics for timely delivery of goods.
- Handled shipment coordination from origin to destination, ensuring timely delivery. for products beginning in country of origin and ending at final destination.
- Maintained accurate records of all import activities and shipments.
- Collaborated with internal teams to streamline import processes and procedures.
- Communicated with vendors and freight forwarders to resolve shipping issues.
- Reviewed contracts and agreements for terms related to imports and logistics.
- Negotiated pricing agreements with foreign suppliers.
- Performed quality control checks on incoming shipments.
- Partnered with logistics department to discuss and remedy internal and external issues dealing with import and export operations.
- Oversaw management of inbound cargo logistics.
- Audited internal processes and systems to maximize efficiency of importation and exportation of products.
- Created detailed reports outlining progress of imports and exports to management team.
Client logistics specialist
UWL INC
10.2021 - 03.2026
- Coordinated logistics operations to ensure timely delivery of goods.
- Developed shipping schedules to meet customer demands consistently.
- Coordinated import and export operations, adhering to tight schedules and deadlines.
- Managed inbound and outbound delivery schedules for optimal flow of goods.
- Coordinated and monitored the transportation of goods between warehouses, customers, vendors, and other locations.
- Implemented tracking systems for improved shipment visibility and accuracy.
- Utilized software programs to track shipments from origin to destination.
- Monitored and organized logistics documents, bills of lading, delivery receipts, packing lists and load tags.
- Collaborated with vendors to streamline procurement processes effectively.
- Developed and maintained relationships with vendors to ensure timely delivery of materials.
- Communicated regularly with customers regarding their orders status.
- Engaged in consistent communication to ensure alignment on project goals. with customers regarding their orders status.
- Analyzed customer orders to determine optimal shipping routes and methods.
- Trained staff on best practices for logistics management and safety protocols.
- Provided support in developing new processes for improving operational efficiencies.
- Improved lines of communication between company and customers.
- Planned and prioritized day-to-day shipments and billing in collaboration with warehouse and sales team.
- Improved lines of communication between the company and customers.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
- Ensured that all shipments met international regulations for customs clearance.
- Ensured that all shipments met international regulations for customs clearance.
Logistics Analyst
Baker Hughes-Allyn International
Houston, TX
12.2018 - 10.2021
- Coordinate the routing process including: Using contract rates and least cost whenever possible, Obtaining spot quotes for lanes or loads that aren't contracted, Selecting carrier and tendering cargo in accordance with the process, Providing carrier, shipper, broker, consignee all pertinent docs and information as required
- Obtained spot quotes for non-contracted lanes and selected carriers to tender cargo efficiently.
- Managed shipment responsibilities to ensure timely delivery and address any logistical challenges.
- Capture all costs associated with a shipment including: freight cost, Detention charges, Storage charges if applicable, Accessorials, Surcharges, Demurrage, Other charges
- Actively look for and capture savings opportunities and added value opportunities when possible
- Actively use either Allyn's proprietary software or use the software chosen per the client
- Department of Transportation ('DOT') and other transport regulations compliance management, including permitting, over dimensional, and Hazmat
- Capture all costs associated with a shipment including: freight cost, Detention charges, Storage charges if applicable, Accessorials, Surcharges, Demurrage, Other charges
- Identified and captured savings and added value opportunities for shipments
- Eliminate or minimize risk exposure for Allyn and customers
- Training of new employees and of clients if needed
- Research and subject matter expertise in the field of logistics and transportation
- Tracked and resolved freight claims to ensure timely resolution and customer satisfaction
Operations Manager
Trinity Couriers
Houston, TX
05.2016 - 09.2018
- Collaborated with Amazon logistics to implement personnel and operational management policies and procedures, ensuring effective operational control and planning systems.
- Ensured effective scheduling by following established priorities.
- Strive to ensure that all operational goals, objectives, and production requirements are met.
- Interface and coordinate with all elements of the organization to have a full and complete understanding of the real time capabilities which impact mission execution.
- Ensured achievement of operational goals, objectives, and production requirements through proactive oversight and strategic planning.
- Manage and supervise employees in accordance with Amazon's organization's policies and applicable laws. Train subordinate leaders; appraise performance; address complaints and resolve problems.
- Promote effective two-way communications throughout the business operation.
- Executed additional assigned tasks to support overall operations.
- Managed payroll operations for more than 100 staff members.
Multi-Unit Manager
OTG MANAGEMENT
Newark, NJ
04.2015 - 06.2016
- Running 6 different restaurant establishments in a shift
- Oversaw operations of 6 restaurant establishments during shifts
- Setting performance standards for tasks, jobs, and roles of the employees; providing ongoing feedback of employee performance
- Ensuring that employees follow organization procedures and policies
- Regularly review the need of staffing
- Scheduling of crew members
- Coordinated crew member schedules to maintain operational efficiency.
- Created training plans to equip employees with essential job skills
- Established performance standards for employee roles and delivered regular feedback on performance
Education
Some College (No Degree) -
Georgian Court University
Lakewood , NJSkills
- Customs compliance
- Import regulations
- Logistics software
- SAP experience
- Supply chain optimization
- Process improvement
- Operational efficiency
- Dependable operations
- Time Management
- Problem solving
- Team collaboration
- Microsoft Office expert
- Verbal communication
Timeline
Customs brokerage import coordinator
UWL INC
03.2026 - Current
Client logistics specialist
UWL INC
10.2021 - 03.2026
Logistics Analyst
Baker Hughes-Allyn International
12.2018 - 10.2021
Operations Manager
Trinity Couriers
05.2016 - 09.2018
Multi-Unit Manager
OTG MANAGEMENT
04.2015 - 06.2016
Some College (No Degree) -
Georgian Court University