Detail-oriented bilingual professional with expertise in customer service and compliance with Medicaid regulations. Proven ability to manage complex processes and ensure accurate documentation.
Overview
13
13
years of professional experience
Work History
Administrative Assistant
Nana's Adult Day Care & Recreation Center
Miami
09.2022 - 02.2026
Conducted comprehensive intake and eligibility assessments for elderly clients seeking long-term care services.
Managed and submitted accurate billing records, ensuring reimbursement compliance and network adequacy.
Managed all credentialing and network provider contracts
Prepared documents for licensure and compliance with AHCA regulations.
Escrow Officer
Emerald Title Company
Miami
05.2013 - 09.2022
Ensured compliance with purchase contract terms, prepared accurate settlement statements, and adhered to state and federal laws governing escrow transactions.
Prepared and reviewed closing documents to ensure accuracy and compliance.
Coordinated communication among buyers, sellers, and lenders to ensure smooth closing process.
Collected essential information for processing transfers, including deeds, mortgages, titles, and encumbrances.