Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lanie Thomas

Farmingdale,NJ

Summary


Developed critical patient care and administrative skills in fast-paced healthcare setting, now seeking to transition into new field. Demonstrated ability to manage patient interactions and support clinical operations efficiently. Committed to leveraging these transferrable skills to contribute effectively in new professional environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Clinical Assistant

Orthopaedic Institute Brielle Orthopaedics
03.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
  • Assisted patients with basic care needs.
  • Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
  • Oriented and trained new staff on proper procedures and policies.

Patient Care Coordinator

Velocity Performance
07.2022 - 03.2023
  • Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
  • Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
  • Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
  • Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
  • Coordinated scheduling of appointments to maximize healthcare providers' availability and patient convenience.
  • Answered incoming calls, scheduled appointments and filed medical records.
  • Verified patient insurance eligibility and entered patient information into system.

Education

Medical Assistant

American Institute
Toms River
03-2023

High School Diploma -

Howell Highschool
Howell Township, NJ
06-2021

Skills

  • Appointment scheduling
  • Patients' vital signs
  • Patient care coordination
  • Medical terminology
  • Electronic health records
  • Patient scheduling
  • Procedure preparations
  • Sterilization techniques
  • Venipuncture
  • Clinical procedures
  • Wound care management
  • Medical terminology proficiency
  • HIPAA compliance

Certification

  • CCMA - Certified Clinical Medical Assistant
  • CPR Certified

Timeline

Clinical Assistant

Orthopaedic Institute Brielle Orthopaedics
03.2023 - Current

Patient Care Coordinator

Velocity Performance
07.2022 - 03.2023

Medical Assistant

American Institute

High School Diploma -

Howell Highschool

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