Lanika Johnson
Sacramento,California
Summary
- Throughout over ten years of commitment to public service, I have honed my skills in:
- Interpreting and applying local, state, and federal policies to benefit determinations;
- Communicating effectively with diverse members of the public and government agencies
- Working collaboratively with peers and management;
- Prioritizing high-quality work while consistently meeting or exceeding benchmarks.
Overview
8
8
years of professional experience
Work History
Eligibility Specialist
Sacramento, County
12.2012 - 11.2020
- Adjudicate eligibility determinations for Medical, Cal-Fresh and General Assistance Programs
- Prepare determination documents
- Review and interpret program policies and regulations as it is related to case determinations
- Prepare budget for Medi-Cal and Cal-Fresh
- Prepare budgets for case eligibility
- Process case payments
- Perform quality review of staff case work
- Facilitate department staff meetings
Acting Eligibility supervisor
Sacramento, County
02.2018 - 03.2018
- Perform supervisory and management duties for a team of 6
- Perform quality review of staff case work
- Generate and publish daily statistic reports
- Facilitate department staff meetings
- Process staff time sheets
- Distribute daily staff work assignments
- Various management duties as assigned by branch manager
Legal Administrative Specialist
Social Security Administration
Education
Cosumnes River College
Skills
- Skills & Abilities
- Management Experience
- Leadership Skills
- Excellent Communication Skills
- Excellent Customer Service Skills
Timeline
Acting Eligibility supervisor
02.2018 - 03.2018
Eligibility Specialist
12.2012 - 11.2020
Legal Administrative Specialist
Social Security Administration
Cosumnes River College