Lanir Dowd
Mays Landing,NJ
Summary
Dynamic Pharmacy Service Representative with CVS Specialty Pharmacy, skilled in prescription processing and inventory management. Proven track record of enhancing team productivity and ensuring patient confidentiality. Adept at insurance verification and committed to delivering exceptional customer service, contributing to a seamless pharmacy experience.
Overview
6
6
years of professional experience
Work History
Pharmacy Service Representative
CVS Specialty Pharmacy
10.2021 - Current
- Calculated dosage, filled prescriptions, coordination of nursing services and prepared prescription deliveries with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to the patient and customer experience, ensuring efficiency and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
- Assisted in the training of new pharmacy staff members, providing valuable guidance and support as they acclimated to their roles.
- Increased team productivity by collaborating closely with colleagues and supporting their needs during high-volume periods.
- Maintained patient confidentiality through diligent adherence to HIPAA regulations when accessing and updating medical records.
Grocery Store Clerk
Ralphs Grocery
12.2019 - 07.2021
- Pleasantly greeted customers and provided prompt and courteous service.
- Removed trash, swept, and mopped floors for professional appearance.
- Assisted customers in locating items, contributing to a positive shopping experience.
- Collaborated with fellow team members to complete daily tasks efficiently and effectively.
Education
Oakcrest High School
Mays Landing, NJSkills
- Prescription processing
- Patient confidentiality
- Medication dispensing
- Insurance verification
- Inventory management
- Quality assurance
Accomplishments
Had the great opportunity to train 50 different new hires over the course of 7 weeks with CVS Specialty. With the freedom to create my own curriculum to showcase my methods to success.
Timeline
Pharmacy Service Representative
CVS Specialty Pharmacy
10.2021 - Current
Grocery Store Clerk
Ralphs Grocery
12.2019 - 07.2021
Oakcrest High School
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